I think she does a great job helping you figure out how to style your hair based on your curl pattern. If you are expecting a full hair service then you need to read your Groupon. I was fully satisfied with my service, and she helped me figure out how to style my hair so that it has definition in the curls. I will go back and see her for more styling help. If you're looking for somebody to do your hair for you and just let you go this is the wrong place. If you want somebody who is knowledgeable and able to define and manage all hair types, then she is the one!