The reasons for giving one star are: First: the boss Joseph came one hour late to do it for me, I made an appointment two days ago，and the other staff did not do it. I waited for an hour. Second: They kept complaining in front of me about buy the Groupon for trading, and they don't like Groupon‘s customers to come. They are so angry.Third: The boss Joseph finally forced me additional 15 dollars Fourth: That old lady even washed my hair with cold water, and the clerk woman Maya called me a bad woman. Fifth: I originally did balayage. He said that balayage he didn't do bleaching, only color. Because I know that balayage is bleaching and dyeing color. Finally, I changed to highlight, and he still charged me for balayage. Sixth: When I left, my hair was completely wet and the clerk Maya did not blow dry. This is a terrible place and I was so sad.