Carpet Sparkle Carpet Cleaning

Cleaning Services
3438 West University Avenue, Gainesville, FL 32607 3438 West University Avenue, Gainesville Directions
+13523964207
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67% of 18 customers recommended

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8 Tips
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Report | 2 years ago
On time, job well done.
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Report | 2 years ago
they were helpful and quick and did a good job
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Report | 2 years ago
I bought the Groupon and scheduled an appointment about 3 weeks in advanced. Guy on the phone told me to call back about a week before to confirm the appointment. Thought that was odd and if anything they should call me, like any professional service company normally does. Regardless, one week before the appointment I called back and they had no record of me scheduling with them and I was told they could only accommodate me at a later time on that day. Awesome - needed the carpets cleaned on that particular day so I had to accept the inconvenience. Getting to the actual cleaning - upon arrival at my home, they told me my one large room was considered TWO rooms even though I had LESS than 700 sq ft between the 3 rooms I wanted cleaned (even measured). This didn't include a hallway, stairs, or even moving furniture - nothing mentioned in the fine print. The groupon stated THREE ROOMS UP TO 700 SQUARE FEET - there was NO mention that the rooms had to be proportionate in size or anything of the sort. Told me they wouldn't clean one of my bedrooms if I didn't pay an extra $25 dollars so I had to cough up the money. I suggest you change your wording on your Groupon to be less deceptive and shady or live up to what the voucher is valued for! Good cleaning but not worth dealing with this company.
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Report | 2 years ago
Make sure to ask for extra pricing. Any area that is narrow is considered a hallway and is extra. Depending on what floor you are, it is also extra. If you have stains, they will need to use "enzymes" which are also extra. Just make sure you realize what you need done and purchase accordingly. It was, however, a great carpet cleaning with all that aside. My carpet, which looked like swamp people had a play date in it, now looks BRAND NEW.
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Report | 3 years ago
Good friendly service!!!
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Report | 3 years ago
Be persistent with contacting. They will eventually call you back.
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Report | 3 years ago
I read all their claims on their website about using the best method and not trying to up-sell you once they are in the door like other companies....lies all lies. I also verified they were within the service area, but the technician said that he would have to charge us a trip fee when he came out the next time....don't worry you won't be back. Also all the stains that were there when he arrived where there when he left. I couldn't even tell that he had been there except for the fact that my carpets were wet. Huge disappointment...don't waste your money on this company.
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Report | 4 years ago
Great job with the cleaning.
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From Our Editors

At Carpet Sparkle Carpet Cleaning, technicians transform foul dirt and stains with each pass of their pressurized, steam-cleaning wand. Truck-mounted systems pump heated water into carpets at high speeds, simultaneously lifting out dirt, dust, allergens in the process. The family-owned business can remove stubborn stains from chairs and upholstery or transform carpets in high-traffic areas of the home.

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Carpet Sparkle Carpet Cleaning

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