Mystic Maids

Cleaning Service
12020 Chapman Ave #145, Garden Grove, CA 92840 12020 Chapman Ave #145, Garden Grove Directions
+19512235944
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34% of 38 customers recommended

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22 Tips
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Report | 4 years ago
Honestly the worst house cleaning experience I've ever had. Not only was my Groupon refunded, but the company refunded the money for extra services I bought.
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Report | 4 years ago
They cancelled my Groupon. Called me and said they were not going to honor it. But, if I wanted to use their services, I should call them.
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Report | 4 years ago
too expensive and not that great and broke item and never called about it
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Report | 4 years ago
I was pleased with their service, but their regular pricing is prohibitive.
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Report | 4 years ago
Someone should be in the office to answer phone calls before 11am. I had a question regarding my service that morning and could not get a hold of anyone until then...what a waste of an entire morning!
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Report | 4 years ago
I had two ladies come to my home. They were a little late and when they got there advised me on what they wouldnt do. Its frustrating to pay money and then to hear all the things that cant or wont be done. One person was new and was being helped from the other veteran lady. Once they were done with the 3 hours the rooms were still dirty and not very well swept or mopped. It was a poor experience and for 3 hours and under 1100 sq ft it should have been spotless.
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Report | 4 years ago
I paid for 3 hours - they only stayed for 2 and the atmosphere was pretty awkward. They have an extensive list of things they WILL NOT do and the things they WILL do are things my children can do. Over the course of 2 hours my dishes were done, counters wiped down, they didn't touch my living room, nor was my bathroom cleaned. If I am paying somebody I expect walls, windows, dusting, sinks, toilets, bathtubs, floors, cabinets - ya - none of it happened. Very disappointed
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Report | 5 years ago
I purchased the 3 hour coupon as a test run for Mystic maids in the hopes of having someone clean my home on a monthly basis. Unfortunately the cleaning was not up to my standards. Objects were not moved for dusting, had I not offered to move my table settings on my kitchen table they would not have been moved. The floor in the master bedroom bathroom was not mopped, and after my calling back to address this issue and also my bedroom dresser having a lot of white lint the team did return and dusted 2 areas, however again they failed to mop the bathroom floor. Had my next door neighbor not already paid for a 2 hour cleaning service I would most certainly have told her not to bother.
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Report | 5 years ago
Really hard to get an appointment, months booked out.
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Report | 5 years ago
I purchased a 3 hr groupon but the girls were done with my initial list in 2 h 15 min. They packed up & pretty much rushed out the door while I was upstairs putting the baby down. I would've preferred to do walk-through of every room they cleaned so I could see if anything was missed while they were here. They were very nice & did a pretty good job (of what they did clean), but they missed a few things that I wish they had done...and they had PLENTY of time to do a better job. Unfortunately, I was unable to call within the 24 hrs required for them to come back & fix the problem .No, I wouldn't recommend them & I will not be using them as my regular cleaning service
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From Our Editors

As moms of single-parent families, the two sisters behind Mystic Maids have worked hard to provide for their kids. Over the years, they've built an army of equally hardworking and reliable technicians who receive hands-on training and periodic testing to keep them up to speed on safe and effective cleaning techniques. The cleaners perform one-time, weekly, and monthly cleaning services, using a thorough checklist as their guide as opposed to a mischievous spirit animal. Should customers discover an error or oversight within 24 hours, Mystic Maids' techs will return the next day to set it right.

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