I never used my groupon and lost the value as I was never able to schedule when I could go.
Great place with great customer service! Looking forward to many more visits!
I purchased a groupon that was for 3 body wraps and I did complete the first body wrap but since then the spa has no been open or returned any calls. I did receive a notification that my second appointment was cancelled but no explanation or follow up as to why. I thought the first service was great but I would like to complete my services.
They are imossible to get a hold of. It took me over a week to get through to schedule my appt because their voice mail was full. Now i'm trying to schedule another massage because me groupon included a membership (which the girl at the desk didn't know how to process). Now their voicemail says to book online but there is no option to book online! grrrrrrrrrrr
Thank you for an extremely relaxing time!
The place is very hard to make an appt, can't talk with anyone on the phone (even though I left messages) then when you get their they 'upsell' you on all the products explaining how it won't work unless you have several treatments. Although the gal that did my wrap was very friendly.
Thank you for the nice day. I felt really spoiled!
Massage Therepist is not experienced. No rythym in her massage. Also, we booked a deep tissue massage, but therapist complained that fingers were hurting. Very dissappointed.
After the terrible first experience, the manager asked us to re-schedule and he would be sure we got the packages we paid for. We have left 3 messages to re-schedule and no one will call us back. TERRIBLE SERVICE!!!!!
From Our Editors
Though housed in an expansive 1,500-square-foot facility, Jimmy Joseph Lux Spa is an intimate, stress-free oasis—one where aestheticians and massage therapists slow time and dissipate anxieties with long, flowing strokes and renewing scrubs. Before entering one of six private treatment rooms, guests cool down with a drink from the complimentary-beverage bar and can let their senses guide them to the aromatherapy-relaxation room, where flower and essential-oil scents pervade the air.
The cross-sensory revelry continues in the treatment rooms, whose soft lights and plush massage tables set the stage for facials, sea-salt scrubs, and couples massages that call a truce to thumb wars over the TV remote. The spacious spa also houses a clothing-and-accessories boutique where a strong dose of retail therapy further calms the mind as eyes peruse chic jewelry, handbags, and candles.
Jimmy Joseph Lux Spa