Girl that called to advise arrival time had the flatest, monotone voice ever. Tech on the other hand arrived on time, was professional, friendly and efficient.
Karen
Report|4 years ago
I have used Benjamin Franklin Plumbing for many years & have always gotten good service.
Charles
Report|4 years ago
Paid for a flush, somehow the technician could not tighten up the valve which resulted in $200 extra charges.
Kristopher
Report|4 years ago
Friendly technician
Joel
Report|5 years ago
Fast service
Barbara
Report|5 years ago
the technician was very professional, polite and careful and on time
robin
Report|5 years ago
Excellent
bobby
Report|5 years ago
Brian was good at explaining what needed to be done And he did it in a timely manner
Will use hom again
Gwyn
Report|6 years ago
The call center was rude and the information they provided was not correct. They basically tricked me into purchasing the groupon and did not adhere to the appointment time they had promised me prior to my purchase which was same day. I would have went to another company that could have resolved my issue that day but I had already made the purchase.
Audrey
Report|7 years ago
Felt like they used the Groupon as a bait and switch to up-sell us services.
With locations in 35 states, the crews at Benjamin Franklin Plumbing tend to repairs while guaranteeing their services, so clients need not fear the resettling of Hydras in their tubs. They install and recommend nearly all types of plumbing products such as water heaters, faucets, pumps, and toilets.
