The reservation was made for a different (earlier)time than what I had requested, which made our return trip very tight to make sure we did not go over our time after the event I was told I could pay the driver by cash or credit at the time of service for tax and gratuity, but driver had no way to accept credit, so I had to run to an ATM Driver was told reservation was unpaid even though I told them I had a Groupon at time reservation was made, and the driver had no idea what a Groupon was Interior of limo was a mess with everything torn up and there were things that did not work