Used my Groupon, but had to return items two or three days later as they didn't work. Management reluctantly gave me a store credit for the amount, but within a couple of weeks I received a notice in the mail that the store was closing, and a liquidation sale had started the day before I received the notice. I phoned and asked for a refund for the amount I had paid (not including the Groupon amount which I had paid). Manager/Owner was extremely rude, said I should have "gotten in there and used the credit." This was nearly three weeks ago and, as of this date, Ben Franklin has still not refunded the $15.00 they owed me.