I placed my orders on Dec. 13, 2012 and I still haven't received my orders (today is Jan. 13, 2013 ). I called their custome service on Jan. 10, 13, and nobody picked up the first time so I left a message, but nobody called back. Then I tried again few hours later, someone finally answered but she said it take 3-4 weeks for them to process the order. So I asked where is my orders, and the lady said it is my responsible to contact USPS....but on the groupon it said allow 7-10 business days for shipping.... That is kind of mess up. I m still hoping that my orders will arrive soon.