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About this business

  • Website
    ubreakifix.com
  • Hours
    Sun 12:00 PM - 5:00 PM
    Mon-Sat 10:00 AM - 7:00 PM

Tips

250

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David G.
Verified
Report | 9 months ago
Fast, courteous service and excellent work.
Lynda T.
Verified
Report | 10 months ago
The staff was cooperative - friendly and very knowledgeable... Great experience
Brian G.
Verified
Report | 10 months ago
No call back but IPAD is working great.
christine
Verified
Report | 11 months ago
I love uBreakiFix in Wayne. They are so friendly & when they say it will be done in 2 hours it's done! Have been very happy with the services provided and I have referred them to everyone I know!
T G.
Verified
Report | 11 months ago
they did a great job. Glass was replaced in 30 minutes
K M.
Verified
Report | 11 months ago
Opens at 10, and it's busy at 10. It's not an hour wait, it's more like 2-2.5 hours before you get called. But the service is good, the end prod cut is good and for The cost of a groupon to fix a screen it's a fab deal!
Kam Sun H.
Verified
Report | 11 months ago
No. It was easy. They replaced the screen in 30 minutes
Kendall M.
Verified
Report | a year ago
Awesome experience! My whole screen was shattered and it took 45 minutes to make it perfect again! Very friendly also!
Kraig H.
Verified
Report | a year ago
Groupon doesn't cover the tax, but they also fixed the back screen for an additional $10.00...
Lori C.
Verified
Report | a year ago
Plan a little bit longer time on a weekend day if you are waiting. But the staff was helpful and got my ipad screen fixed quickly. So glad I found this so needed groupon!
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From Our Editors

uBreakiFix CEO Justin Wetherill spoke with Groupon about the importance of protecting your smartphone and the challenges of fixing a phone that has been dropped into a deep fryer.

On the worst thing you can do after cracking your smartphone?s glass screen

?Don?t just put it into your pocket and continue to use it,? Wetherill says. The broken glass can actually cause serious damage to the phone?s inner components and turn a relatively simple fix into a costly repair job.

On the repair process

"Look, this is something we do every day," Wetherill says. "You are not the first person to break a phone.? Collectively, uBreakiFix's highly trained technicians repair more than 20,000 devices a month, drawing from a library of high-quality parts that are tested twice before they ever get used in a repair service. Free diagnostics are a staple at all uBreakiFix locations, so customers understand the problem before any work is done.

On growing his business

uBreakiFix began as a business based out of Wetherill?s living room, and it now boasts more than 60 locations nationwide. ?We are proof that the American dream is alive,? he says.

On unusual repair jobs

Wetherill remembers one fast-food employee who dropped her phone into a restaurant?s deep fryer. ?It smelled pretty bad,? he said; however, the repairs were successful. Another customer lost his phone in a cement mixer. After some serious effort, the technicians were able to safely recover all of the important data, but the phone died a few hours later. As Wetherill pointed out, ?it did go through a cement mixer.? Some miracles just aren?t meant to be.

On the importance of a one-day turnaround time

Repairs at uBreakiFix?s store locations can often take as little as an hour, according to Wetherill. This is a critical part of the shops' focus?something Wetherill personally understands. If forced to choose between spending the weekend without his smartphone or his left arm, he jokes that he would pick the arm. ?Of course, this is assuming that there wouldn?t be any pain,? he laughs.

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