Purchased +/- $50 Groupon for Dysport as a gift for a friend who would be trying this type of procedure for the first time. Despite being impressed with the lovely clinic, it was a horrfic first experience for my friend who was UPSOLD on an additional few hundred dollars worth of Botox product, to which she didn't consent. We attempted to amicably discuss a solution with the on-duty receptionist, but she was not receptive and only countered that that the doctor's recommendations for additional product were always final. We asked to speak to the doctor in hopes of claryfing the matter, but the receptionist refused on the basis that "the doctor has back-to-back appts". When I explained that we would not be paying for the additional product for which my friend had not consented to/nor realized she was getting, the receptionist became quite altered and threatened to call the police. We walked out of the clinic and waited for police who never came. We were fully prepared to be apprehended, but also to fight our case. A horrific experience for 2 women who just wanted a little Dysport to feel pretty. Needless to say, we will never return nor recommend anyone. To both prospective customers and clinic staff, I would suggest obtaining written sign-off for sales beyond the Groupon purchase to avoid this type of traumatizing experience.