Report | 4 years ago
I would like a refund! I purchased a lower level seat, upon arriving I was told very rudely that seating wasn't included. There was only four small couches for seating and it was first come first serve. The ticket stated the event started at 9 there wasn't a performance until 12:40Am the microphone for the performance was broken and keep giving a loud buzz that was cringe-worthy. Teo songs in i left because the technical difficulties of the mic made my head hurt. Drinks at this location was extremely expensive, I ordered 2 jack and cokes and was charged 30 bucks and on top of that the jack was waterdown and the coke was flat. By far my worst groupon experience yet. They also didn't have free water (tap) you had to purchase $5 dollar no name brand water and because the venue was overwhelming hot not purchasing water wasn't an option. Absolutely terrible customer experience. I purchased another groupon for this venue next week to see frankie J after this situation I would like a refund, I will never attend this location again.
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