She was a very sweet lady but... She applies absolutely no pressure during the massage. She said that you don't need pressure for it to work your muscles. For me, zero pressure equals ZERO enjoyment. Then... the facial. She applies some cream then wipes, some scrub then wipes, a mask and then... leaves the room for 20 minutes!!! With each minute that went by, I got more angry. I left there way more tense then when I arrived. I can honestly say, without exaggeration, I would have much rather stayed home, watched Norbit and given the money away. I could go on, but I won't.