I was stood up on my first appointment - even though I'd received a confirmation email that the appointment was confirmed. Because of this mistake, I was told I would get a 1 1/2 hour massage instead of just the hour massage, but that didn't happen. The masseuse barely apologized for the mix up and then never kept her word to extend the massage time. I would NEVER go back here - at least with Mara. She' very unprofessional. The massage it's self was fine, but I can get a fine massage literally hundreds of places.