Elite Capture

Photography
1502 Fordham Way, Mountain View, CA 94040 1502 Fordham Way, Mountain View Directions
+14153619079
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33% of 46 customers recommended

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Report | 3 years ago
Our photographer was by no means a professional photographer...I could take classes online as well and take better photos. They sent us the wrong photos and were away for weeks. Took two emails to finally get our photos over a month later.
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Report | 3 years ago
I was very disappointed in what I recieved from Elite Capture. I paid for an extra 30 minutes so an hour session to take our annual family photos. When I recieved the photos there were a majority of photos missing from the 2nd half of the session. In addition, the reason I purchased the Groupon was it clearly stated I would recieve a High Res DVD of all the images. After about 20 emails back and forth trying to get the DVD that I paid for Elite Capture kept stating "we changed our company policy and now load photos on DropBox for clients to download". I informed them I have only a work computer so DropBox is detected as a virus so I couldn't download them and they told me to get a friend or family member to do it....how unbelievable. All I wanted was the DVD I paid for, and this was the ONLY reason I selected Elite Capture over many of the other vendors becuase I wanted a DVD packaged up and ready for me. I still have NOT recieved my photos and even when they did load the photos to DropBox they were the LOW RES images....they are a nickel and dime shop and keep trying to get you to may for more to get what was promised in the ad...I WOULD NOT USE THEM. These are your valuable photos, once you take them they won't give you what is promised. Go due searches on Yelp and other sites, you will see a lot of similar and poor feedback from other customers. I hope Groupon drops them as a vendor as this is horrible to treat your customers this way.
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Report | 3 years ago
You are literally paying for someone to point and shoot a camera. My photographer had no creativity at all. They picked the busiest park possible so the whole hour wasnt spent waiting in line to take a picture. It was ridiculous. Then they do zero editing. I had to do all my own. If you ask they charge a ridiculous amount PER photo for editing. I will never use them again.
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Report | 3 years ago
Suks big tym. Pics do not look like the examples at all. Just standard normal pics from a digital camera. Would never recommend them to anyone. The person taking the shots were just kids and do not have experience. Had to take over due to time.
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Report | 3 years ago
The work wasn't as good as I had expected. Their website showcases good work but I wasn't impressed at all with our final photos. In fact I had half a mind to claim a refund.
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Report | 4 years ago
Terrible quality of pictures. I paid extra $50 on site for a so-called upgrade that would give us copyright rights and full size high resolution images, but most of the pictures have technical flaws (huge glare spots from light relection on lens filter), bang on the subject ! We had a fantastic experience with this company when the owner himself took the pictures about 2 years ago, however, the employees are not nearly as talented. Customer service is pathetic.
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Report | 4 years ago
This is our first outdoor photo shoot and we are completely satisfied. Our photographer Kevin was really great. He was on time and very nice to work with. All the pictures came out really well. I would recommend Elite capture for sure.
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Report | 4 years ago
The groupon says "Valid only for on-location shoots within 15mi of Mountain View, Fremont, and San Rafael". This is false advertisement, because when you schedule a shoot there is a set location in Mountain View you have to go to. Kevin is very nice, but he's not a very good photographer. His angles are un-flattering. He doesn't help at all with posing the people in the pictures. I asked for no cars etc. in the background but he placed us right in front of the parking lot. I would not recommend buying this groupon.
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Report | 4 years ago
Virtually no direction from photographer. When I informed them ahead of time of intended use of images for a website, there was no mention that I wouldn't be able to; instead, I was upsold onsite. With the upsell, I was promised raw, uncompressed, full-size images. I was given compressed JPGs instead, albeit very large. I'll be pursuing a claim through my credit card.
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Report | 4 years ago
We are very satisfied and pleased with this deal. You have to pay $50 extra to get the right to the photo but still a totally steal for the value.
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From Our Editors

The portfolios of Elite Capture’s photographers are filled with moody, cinematic scenes, ranging from a karate-kicking family in midair to a fashionably dressed woman roping a crescent moon. The studio excels at these types of compositions, positioning subjects under theatrical lighting in locations with striking backgrounds, rich colors, and naturally occurring green smoke. This artistic approach has caught the eye of famous clients such as Ludacris, the Black Eyed Peas, and LMFAO, all of whom have posed for Elite Capture shoots. The photographers give the same star treatment to their everyday clients, whose images are preserved on products including aluminum prints, custom greeting cards, and coffee-table books.

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