Above and Beyond Detailing

Annapolis Rd and Veterans Pkwy, Lanham, MD 20737 Annapolis Rd and Veterans Pkwy, Lanham Directions
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42% of 12 customers recommended

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250
8 Tips
Verified
Report | 9 months ago
Never showed up to provide the service I paid for. Nor did they answer calls, texts, email, nor bother to call me back. Their voice mailbox is constantly full so can't even leave a voice message. I actually purchased two (2) full detail coupons as gifts for wife and Mother. Very disappointed by their unprofessionalism. They seem to be poorly managed and disorganized. I don't really know what the deal is with them but I do know that there are many better options out there to choose from.
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Report | 9 months ago
Paid extra far sap removal, car still has sap, tar and bugs. None of the slick feel from a wax job. Delightful detailer but very poor job. Ran my finger across the roof of the car and I left a trail in the dirt still there. Found dirt still in the cup holders. I stopped looking. I am already upset.
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Report | 10 months ago
No show. Took my groupon code when they scheduled my appointment, and then they pushed the appointment out over a month. Now I have not yet received a call back from them despite leaving a message.
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Report | 10 months ago
Domonique was very professional and did a great job. My car looks brand new just like it did when I pulled it off the lot. I would definitely recommend Domonique & above & beyond detailing in the future
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Report | 11 months ago
These people made an appointment with me and then did not show up on the day of the appointment. They did not even bother to make a phone call. Until today, I haven't got the service and they make my coupon as redeemed.
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Report | 11 months ago
I must say that they arrived on time very pleasant guy and he took the time to explain what he'll be doing to clean my vehicle. When I purchase this detailing job I really thought that my leather seats would be a lot better once he cleaned them. I ask once he said he was all done, what do you all use to clean or treat leather interior. He said a simple cleaning solution we use to just wipe the seats down. I ask do you not use leather cleaning & leather conditioning treatment and he said no. My car was clean but not to my satisfaction to pay $89. When I go to a drive through car wash for $30 full service it looks nice and last for a week sometimes 2 weeks. Even the tire shine they used on my car faded 20 minutes after he put some on the tires, so I understand you can't please everyone but I guess you have to see for yourself people. I definitely won't used them again and don't let the slick business name fool you.
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Report | 11 months ago
they never came to my house on the day of the appointment, and they made me give them my groupon code in order to set the appointment which made it look like my groupon was redeemed. calling groupon THREE TIMES to get a refund was fruitless. i am still waiting for credit. this is RIDICULOUS.
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Report | a year ago
I never received the detailing. Someone called and set up an appointment, but on the day they were supposed to show up, no one did and no one called to say they would not come. I tried to get money back from Groupon but they refused to give it back. I really wanted a detailing. Haven't had time yet to call credit card company to challenge it.
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From Our Editors

What services does your business offer and what makes your business stand out from the competition?
At Above and Beyond we do not believe in cutting corners! We Specialize In Paying Attention To The Details! We offer everything from a basic hand wash to a full detail. We even offer headlight restoration and vehicle coatings as well! With us you actually get more than you pay!!!

What was the inspiration to start or run this business?
I started this business after 14 years of experience. From car washes to dealerships to detail shops I've done it and Mastered it all! I believe in educating my clients and giving them fair pricing for Quality Services!

What do you love most about your job?
What I love most about my business is the look on my clients faces as they pick up their vehicles and the "WOW" response from them at the results of the job we do.

What is the best reaction you've ever gotten from a customer?
"Now that I've found you I'll Never wash my car again"!!

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Above and Beyond Detailing

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