I had talked to the front desk about scheduling an appointment for my mother using this Groupon. They answered all of my questions and were very helpful so I went ahead and purchased this Groupon. When my mother went to her appointment the front desk pressured her to photocopy her insurance card (probably to create a file for her) even though I had verified on the call that the only thing required was the Groupon. The appointment was very early so they took her in with no waiting. There was NO consultation provided like the Groupon clearly states. She kept asking questions about the procedure and felt as she was being brushed off. Dr. Spellman was rushing and acting very unprofessional.