When the phone rings at Quality Cleaning Company, owner Elba Rodriguez hears it. For more than 20 years, she’s remained deeply involved with the ins and outs of her cleanliness-minded company. This level of personal care is evidenced each time Elba makes a phone call to check on a customer’s experience or meticulously screens a new employee for signs of professionalism and alien life. Her efforts have yielded a staff of bonded and insured cleaners and organizers who haul equipment to businesses, residences, and even medical offices where they clean nooks and crannies and tidy messes.