Sureshine Cleaning Solutions

Cleaning Service
90 Madison Avenue, Newark, OH 43055 90 Madison Avenue, Newark Directions
Today 10:00 AM - 3:00 AM Closed All Hours
+17409751175
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78% of 155 customers recommended

About this Business

  • Hours
    Sun
    Closed
    Mon-Fri
    10:00 AM - 3:00 AM
    Sat
    Closed

Tips

250
94 Tips
Verified
Report | 13 days ago
They were no-show to 2 appointments and cancelled an additional appointment. Very unprofessional and terrible customer service. Would not recommend.
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Report | 16 days ago
This company has redeemed this groupon twice without providing service. The first time Groupon allowed a one time allowance to “un- redeem” the Groupon. The company did come out once, we were not home. I have a doorbell camera in which I have a recording of someone ringing the doorbell. This person was here at our property for 9 minutes to clean 2nd story gutters. With the rain,the gutters still overflow with rain. I called the company, they apologized and said, “ we will be out next Friday”. No one came. I called yet again, someone was suppose to be here today. No one came.
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Verified
Report | 19 days ago
Did not show up. Please refund my money
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Report | a month ago
Three cancellations and never a notice. Came home and found service was not performed. I had to contact them to tell them that they never showed up. If they cancel they want to reschedule you more than a month out. After two months, they still never performed the service. Had excuses every time. Would not recommend.
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Report | 2 months ago
I scheduled an appointment for March 20th. Company redeemed my Groupon the day I made the appointment. They contacted me in advance that they had to reschedule due to rain. Then they never showed and never contacted me about it. A few days later, I rescheduled and they no showed/no called again. This happened four more times, including the last time when the owner promised to make it right by coming out on a Sunday. He never showed and never cancelled. Groupon was able to straighten it out. But now, it's June and I still have to find someone else to clean my gutters, likely paying full price at this late date.
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Report | 2 months ago
Should this company call me and do the work, I'll update appropriately. I called to make an appointment and received a text back. They insisted I did not have to be home, but I pushed for dates when I knew I would be here. Yesterday was the scheduled date, pushed out about 3 weeks from the call/texts. No show. They have not responded to texts yesterday, nor have they returned calls today.
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Report | 2 months ago
I purchased a Groupon for gutter cleaning services with Sure Shine in December, 2017 I tried to schedule that month, but they said they would not be able to come until March, 2018 due to weather. Conveniently, that was also after the Groupon was going to expire. I reviewed my Groupon in February, and discovered it had been redeemed without my authorization. I complained to Groupon, who gave me credit towards another Groupon. I assumed the redemption was simply a clerical error, so I purchased the same Groupon for gutter cleaning services. I contacted Sure Shine in February, to schedule in March as they had said. No response. I contacted them repeatedly after that. In March, the second Groupon was redeemed without my authorization. I contacted Sure Shine, who told me not to worry about the Groupon, and promised to come in April. They never showed up as promised. I finally gave up on them, opened a PayPal dispute with Groupon, and got my money back. Check other reviews of this company. Other customers have had similar problems.
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Verified
Report | 2 months ago
They could send a person out only after 3 weeks, the person came and did not do the work and said he will return with more help in 2 weeks, Never came and never did the work.
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Report | 3 months ago
This company has the everything going on for it. They were professional, they actually answered the phone to make the appointment, they showed up for it early, and were so well spoken and kind. They did an amazing job, they provided everything themselves. Water electricity everything. They literally could of detailed a car in the middle of Antartica. They cleaned everything spotless inside anther
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Verified
Report | 3 months ago
I paid, they cleaned, would use again.
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From Our Editors

Instead of hauling your rickety ladder and mélange of cleaning supplies out of the garage whenever your windows seem grimy, leave it up to the professionals of SureShine Cleaning Solutions to keep glass in sparkling condition. The cleaning crew ventures to homes and businesses to scrub panes of all types, from standard windows to skylights. They remove, clean, and reset screens, too, ensuring that pleasant breezes and neighborhood views aren't fouled by lingering dust and reanimated bug corpses. In addition taking care of windows, crews also tackle the task of clearing out gutters.

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Sureshine Cleaning Solutions

Sun
Closed
Mon-Fri
10:00 AM - 3:00 AM
Sat
Closed
Groupon has verified that the customer actually visited Sureshine Cleaning Solutions.