Udderly Delicious, Old Bridge Township

Established: 1996
Most popular offering: Glass-bottled milk
Pro Tip: Create a standing order.

Q&A with Jeff Milling, Owner

What sets your business apart from your competition?
I have no competition. I am the only glass-bottled milk service on Staten Island—the last of a dying breed. All our products are 100% natural and certified hormone-free. Other food companies like to fill your freezer with expensive plans. With us, you order what you want when you want—no minimums.

What was the inspiration for starting this business?
I wanted to own a route and have a product that would be a weekly repeat order. I was looking for something different that would make me stand out.

Is there anything else you want to add that we didn't cover?
I provide a service for people who are busy and want excellent, healthy products. Our milk is delivered the day that it is made—store-bought milk is not nearly as fresh. I am 100% dependable delivering on holidays and through all weather conditions. People have come to depend on me, and I make it my business to be there.

We set up a basic order, where the customer lets me know what products and amounts they go through on a weekly basis. They receive that standing order unless they change it. In addition to the milk, I carry a full line of dairy [goods], plus gourmet meats and seafood.

What is the best reaction you’ve ever gotten from a customer?
I often get stopped on my route by people telling me that they can't believe a milkman is still around. They always have a great story to tell me about how they got delivery when they were younger. The little kids get a kick over bringing in the bottles—they often wait for me.

What’s your favorite part about your job?
The hours I work afford me more family time. I am a people person, and I get to speak with all my customers. I like offering a service that carries with it a sense of nostalgia, while still offering a very solid product that people need and depend on.