Cancelled first class and postponed by a week. Next week they sent an email cancelling the entire series.
Asked for refund and they sent me paperwork to fill out and fax over and wrote "Please fill out the whole form including the reason for your child’s absence. Please send the completed form to us via email or fax. Refunds typically take 2-3 weeks to process, our finance department will reach out to you when your refund is being processed."
why does a refund have to take so much time and also effort on my part- i paid with one click, shouldnt refund be the same?????
Now i am scrambling to find another swimming class for my child and on top of this have this additional refund tracking headache with Gateway.
Instructor is very friendly with Kids and kids are enjoying swimming class as a play..
Caring and awesome trainers
The training team is mixing all level kids. Looks like training team is not having much knowledge on swimming training.
Getting the registration done was easy..
From Our Editors
Gateway Sports & Pools is not a typical sports center where players can just rent a place and gear to practice—here, the instructors strive for an excellent and complete sports education. For over a decade, this sports center has grown from 17 to over 2,000 students and has developed a whole menu of sports classes, such as tennis, basketball, Zumba, soccer, volleyball, baseball, and more. One of the most popular courses at Gateway Sports & Pools is swimming, which provides instructional methods for swimmers of all ages and abilities. Instructors educate students about water safety rules and swimming styles, notably breaststroke, backstroke, and the butterfly stroke, while cultivating the concepts of good sportsmanship and self-confidence.
Gateway Sports & Pools