I've had many painful experiences with waxing but decided to give it one more go before throwing in the towel. Fannie was very professional and has a great bed side manner (probably due to years in the medical field). My waxing experience with Fannie was the least painful that I have ever had. She is also thorough. Searching for and destroying any in grown hairs that reared its ugly head. Close proximity to my home and reasonable prices has turned me into a regular client.