ProGrass

Contractor
777 Northeast Martin Luther King Junior Boulevard, Portland, OR 97232 777 Northeast Martin Luther King Junior Boulevard, Portland Directions
+15032230331
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75% of 24 customers recommended

Tips

250
13 Tips
Verified
Report | 4 years ago
It seemed like there was no way to use JUST the Groupon cost and value "three hours" because it was all based on an estimate. I wish they would have just come and worked "three man hours" (one guy for 3 hours or three guys for 1 hour) instead of going off an estimate. They also worked when I was NOT there so I couldn't tell how long it really worked. If they only worked 2.5 man hours, I wouldn't know. If they estimate 5 man-hours but only needed 4, I wouldn't get a discount. Strange way to run a business and made me feel like I was being cheated. The work was done well though and I appreciate that. They also arrived on time.
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Verified
Report | 4 years ago
Took a long time to do work due to many groupons, but also because they treated groupon customers like an afterthought or obligation. They would only book if it happened to fall in their schedule, so you just waited for that to work out as opposed to firming up in advance like a 'real' customer. In my case, I was charged extra on top of my groupon when the guy Brandon knew I was on a limited budget and would not have approved the work. I signed off on it because the overcharge was the same as the groupon amount so I thought that was covering it. Just overall didn't feel treated like someone they wanted to retain as a customer, from the start, before they even (eventually) came to my house.
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Report | 4 years ago
The deal was for three hours of work, but the bid we got focused on how much area they would cover. I offered some optional area in case they had time, but instead, the did only the work they wanted and left early. The quality was great, but the value was less than the deal should have bean.
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Verified
Report | 4 years ago
They were prompt and professional and did what they said they would do. It took a while to schedule with them, but I was satisfied overall.
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Verified
Report | 4 years ago
Did a fantastic job
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Verified
Report | 4 years ago
Previously, I used a Groupon for lawn care but wasn't that happy with the work. Very scant reseeding of lawn and no improvement in backyard. The 2nd time, much happier to use their tree-trimming service and I was present to talk and guide the workers who were very nice and got the job done the way I needed it
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Verified
Report | 4 years ago
They did a great job
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Report | 4 years ago
did call before they arrived. didn't spray for insects as they said they would and didn't return my calls when I called to inquire about the missing part of the service.
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Verified
Report | 4 years ago
They did excellent work. I probably should have outlined more work to be done with the job planner though. My neighbor said it was 2 workers that worked for an hour and did everything I had planned. The deal was for 3 hours though. But again, they did everything as planned.
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Verified
Report | 4 years ago
Done fast and Good clean up at the end.
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