Grassroots Carpet Cleaner

Cleaning Services
5511 Wellborn Creek Dr., Lithonia, GA 30058 5511 Wellborn Creek Dr., Lithonia Directions
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52% of 52 customers recommended

Tips

250
28 Tips
Verified
Report | 4 months ago
The technician called to let me know he was on the way. Upon arrival he checked the job and explained all the charges in addition to the amount paid by Groupon. These charges were listed on the coupon so I knew in advance there would be extra charges. He was polite and did a good job.
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Report | 5 months ago
Wonderful wonderful job cleaning my carpet in my entire house! We are expecting our first child and wanted all the carpets cleaned!! Jason did an outstanding job and was sooo helpful!! Thank you Grassroots
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Report | 5 months ago
I would highly recommend this coompany, this is my second time using them ad will use them in the future, they do a wondederful job.
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Report | 6 months ago
The driver arrived 2.5 hrs. late stating he was late because the machine does not operate well in the cold. I had a very small area of tile floor and wall to be cleaned and once dried, the tile looked as if it had never been touched. Very disappointed with the service. Oh, one more thing, your lucky if you get to talk to someone, they only respond through text.
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Report | 9 months ago
Unprofessional, ripped my carpet, not people friendly, poor customer service, disrespectful, poor business practices/ethics, tech invited me over his house after price gouging i will never get a Groupon where someone has to come to my house again because I don't even feel comfortable with these people knowing my address
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Report | 9 months ago
Unprofessional and did not do a good job!
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Report | 9 months ago
Grassroots pulled a bait and switch move They also insisted on using my water although they had a 55 gallon jug they could have come prepared with The stains reappeared after a few days They did not move furniture
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Report | 10 months ago
The technician was late, claimed truck problems. Up sale for pet enzyme and additional charge to apply to Berber carpet, only I have cut pile. When I complained about the upcharge was told too bad, I signed the work order. Never use this co. again
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Report | 11 months ago
The service tech arrived over half hour late. The chemical he used to clean my grout did NOT work at all, looked the same as before. I complained to him as well as the owner. They said they may try something else. I do not know how they can advertise for grout cleaning when they cannot clean it properly.
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Report | 11 months ago
Technician was not at all polite or pleasant.
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From Our Editors

Grassroots Carpet Cleaner's team of licensed and insured cleaners gives each carpet a final once-over after an hour spent scrubbing and steam-cleaning it. The company's meticulous, uniformed workers use only high-quality detergents and equipment as they clean carpets and upholstery, clear allergens out of air ducts, and purify vehicular interiors sullied after attempts to open a jar of marmalade while merging into traffic.

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Grassroots Carpet Cleaner

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