When I walked into the business, I was shocked at how unfriendly and almost rude the clerk was. Then, I was very disappointed to learn that the deal couldn't be used on laundry items, only dry cleaning. It didn't state this info on the deal that I printed, so it was very frustrating. When I returned days later to pick up my items, a different employee was working and she wasn't any friendlier than the first. What ever happened to growing a business thru great customer service and just being polite. I will never go back there... even if its free!