Unfortunately it was not great. It took an incredibly long time with the color left in my hair for well over an hour. Then it was not the color I had asked for (light brown with red tones- specifically not dark brown) and it came out very dark brown with no red at all. then the cut was not good at all, my fringe I had asked to be trimmed was brushed to the side and completely uneven with long strands and different length strands hanging down my forehead the next day. I had to cut it myself before I could go out! Not sure what happened but this was the worst hair cut and color I have ever had. If I could attach a photo I would to show you how bad my fringe was and how dry my hair was on the ends the very next day.