Main menu Open search menu

Bicycle Ranch

Sport
15454 N Frank Lloyd Wright, Scottsdale, AZ 85260 15454 N Frank Lloyd Wright, Scottsdale Directions
Today 10:00 AM - 7:00 PM Closed All Hours
+14806148300

Deals (1)

About this Business

  • Hours
    Sun
    11:00 AM - 4:00 PM
    Mon-Fri
    10:00 AM - 7:00 PM
    Sat
    10:00 AM - 6:00 PM

Tips

250
84 Tips
Verified
Report | 3 months ago
Good customer service.
Was this helpful?
Verified
Report | 4 months ago
I took my bike in for a tune up. They did excellent work on the bike, the reason I am giving a four star review is that I was told the bike would be ready on a Monday but it wasn't done until Tuesday.
Was this helpful?
Verified
Report | 4 months ago
Guys in the shop were great and took care of all my needs!
Was this helpful?
Verified
Report | 5 months ago
great service
Was this helpful?
Verified
Report | 6 months ago
The guys did a great job tuning our bikes. Very reasonable charge for the service and also reasonable for the repair of a leaking tire. Efficient service.
Was this helpful?
Verified
Report | 8 months ago
I had a very simple quick checkin and the expectation that staff would call me when my bike was ready. I dropped it off on a Monday hoping to have it back for Tuesday, but at $25 who can complain if the bike is not ready in a day? I called on a Friday and recieved a sincere apology that it was ready and they forgot to call me. I arrived to have zero wait to recieve my bike cleaned to perfection, wheels trued, a safety check and fully love the service I recived! Worth going for that Groupon.
Was this helpful?
Verified
Report | 8 months ago
Used the Groupon savings for a standard tune-up and it was very well worth it. The folks at the store were friendly, knowledgable. Made the appointment, took my bike in and got called sooner than expected when it was ready. They fixed a couple of issues I had with the bike, the reason I wanted the tune-up. I would take my bike there anytime I needed any repairs or tune-ups. They know what they are doing.
Was this helpful?
Verified
Report | 9 months ago
I am thoroughly pleased with the work performed by this shop and my bike now performs flawlessly. However, the only disappointing part was checking out at the front counter. The gentleman checking me out didn't say hello, only stated the price for an additional service I had performed, which I then paid for and then he walked away from the counter with nothing else being said. Rude and unfriendly (only him, everyone I else I had contact with was great). Was it because I was using a Groupon? Just having a bad day? Main thing is, although relatively close and convenient to my home, until I saw the deal on Groupon I was not aware they were at that location and they have gained a new customer. Guys at the repair counter were very friendly and knowledgeable! Overall, very satsisfied.
Was this helpful?
Verified
Report | 11 months ago
Very friendly and courteous service.
Was this helpful?
Verified
Report | a year ago
Very helpful and good work
Was this helpful?

From Our Editors

At Bicycle Ranch, guests will find a staff of experienced bike mechanics and a fleet of top-of-the-line road bikes, mountain bikes, and biking gear. One thing they won't find, though is sales pressure; the shop's staff is way too busy making sure customers are enjoying themselves––preferably by swapping a good ride story over a cup of coffee––to waste time on cheap selling tactics.

That commitment to customer service is exactly what made current owners Markus Zimmer and Andy Peshek buy the business in the first place. Both had been loyal customers under the original owner and took it upon themselves to safeguard the same level of customer appreciation for the next generation of bike enthusiasts. Their expert staff includes fitting specialist Chris Pulleyn, whose work helped win the shop recognition in Triathlete Magazine as one of the country's best bike fitters. In addition to fittings, tune-ups, and repairs, the staff hosts monthly maintenance clinics that teach cyclists how to change flat tires, perform minor adjustments, and explain to their training wheels that they need to move on.

Tuesday and Thursday nights, Bicycle Ranch also leads cycling treks around the city with separate rides for road and mountain bikes. Saturday mornings welcome riders to pedal alongside others of the same experience level, with all groups reconvening at the shop for coffee afterwards.

Explore Nearby
Bicycle Ranch

Sun
11:00 AM - 4:00 PM
Mon-Fri
10:00 AM - 7:00 PM
Sat
10:00 AM - 6:00 PM
Groupon has verified that the customer actually visited Bicycle Ranch.