Heather Ward - Men's Grooming Services, Seattle

What services does your business offer and what makes your business stand out from the competition?
I offer classic men's grooming in a relaxed, no fuss, short wait neighborhood environment. Make an appointment by phone, online or by downloading the Schedulicity phone app (walk-ins usually ok too). Bringing back male pampering such as hot shaves without an exorbitant price is an overdue idea!

What was the inspiration to start or run this business?
I have a long history of doing hair and makeup for myself and others in the theater, but when I began doing it as a vocation I discovered that I love doing men's hair best. It seemed to me that men don't have the spa-type indulgences available to them that women have, so I decided to provide them.

What do you love most about your job?
Getting to know my customers, sharing jokes, stories, opinions, chewing over the news of the day - interaction is what makes my job so enjoyable.

What is the best reaction you've ever gotten from a customer?
Two things I have heard repeatedly that I consider high compliments: "I trust you" and "I may fall asleep here!" When guys know they can trust me to make them look great, and feel relaxed enough to doze off under a hot towel, I know I'm doing my job!