University Auto Spa

Automotive
344 Edgeley Blvd., Concord, ON L4K 4B7 344 Edgeley Blvd., Concord Directions
+16478083867
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50% of 132 customers recommended

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57 Tips
Report | 3 years ago
Is this still in business? I was scammed by these boys (James,Adam) in 2012. It was also through Groupon.
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Report | 3 years ago
I got a groupon! and they did not want to honor it! What a scam! I think they are doing this just to make quick cash...
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Report | 3 years ago
This is the single worst company to deal with. They cancelled my appointment 2 hours before the actual time. Then for the second appointment, no-one was at the shop! I refunded my money, and almost glad my didn't enter their shop.
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Report | 3 years ago
Horrible business! My appointment was cancelled twice and the second time they didn't even tell me, they just weren't there and I could not reach anyone on the phone. Very unprofessional.
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Report | 4 years ago
Very unprofessional owner. Cancelled my Monday appointment because owner said he called to confirm on Saturday. I checked my phone and there was no message left and phone number did not have caller ID. Owner called again Monday morning at 9:20 while I was sleeping so I called him back at 10 only to find out that he cancelled my appointment that I had to make months in advance in order to accommodate their busy schedule. When asked why he cancelled my appointment, he was rude and unaccommodating. As a result of this experience, I would do a lot more research on the companies involved with Groupon before making any purchases. Having said all this, the person who worked on my car was great
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Report | 4 years ago
I never got the service paid for and was promised to get the both cars cleaned and they never did it. I missed two days of work because of it. They took my Groupon and additional cash. Everytime I call James he has an excuse and never returns the call as promised.
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Report | 4 years ago
This was the worst place to bring my vehicle. I should of brought it to the nearest gas station and get better results for cheaper. Customer service was just as bad it's a kid trying to make a buck with false marketing. Even after pointing out the parts of the vehicle that were 100% dirty like when I first came to this person that supposedly did the job he still didn't clean it properly I had to go home to re wash it and clean the interior. I feel so ripped off!!! And I even gave him a tip before looking over the vehicle. This is the same guy that called me to reschedule my appointment I waited so long for what?? Terrible, terrible job this certain isn't a detailing place that's for sure!!!!
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Report | 4 years ago
Missed many obvious areas of dirt. Didn't wipe areas down well, left film from cleaners on dash, radio and doors. Could've done a better job for the money I paid. Have spent a lot less at other places and had a better job done.
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Report | 4 years ago
Average.
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Report | 4 years ago
charged me extra for "soiled:area but left the dead bugs on the outside of my car. told me it would take 1 & 1/2 hrs, came to get me after 1 hr.
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From Our Editors

The trained technicians at University Auto Spa work to restore cars to their showroom heydays during the summer months, returning to university in the fall to resume their double lives as students. Drawing on five years of carriage-cleaning experience, the techs deploy to each vehicle's location to perform one of their three detailing packages, ranging from a basic Undergrad hand wash to a premium Masters package with a clay-bar treatment. Thorough floor-mat shampoos and applications of carnauba wax leave cars with the dazzling glow of a radioactive disco ball.

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University Auto Spa

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