Extremely professional and accommodating in setting up the appointment to fit my needs. The Spa is clean, quiet, peaceful - perfect! I am not one for pain, so my treatment did not include any needles or anything else invasive, but a gentle photo facial to help with sundamage spots, little red spots, etc. Sandra handled my facial with great expertise and skill and the results were great. My skin feels and looks great. I can recommend this Spa 100%