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716 East Gude Drive, Rockville

Up to 43% Off on Brake Pad Replacement at New Level Auto Service

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Skilled technicians provide brake-pad replacement services and state inspections that aim to keep vehicles running safely and efficiently

Customer Reviews

100% Verified Reviews
All reviews are from people who have redeemed deals with this merchant.
kimtop reviewer
9 ratings5 reviews3 photos
November 23, 2021
Professional and Good Customer Service
Hassantop reviewer
9 ratings6 reviews
July 12, 2021
It take 6 hours just for replacing the break pads and There is no waiting room and no coffee shop or restaurant near there to spend your time. I am not happy with services. Don’t Recommend.
1 ratings1 reviews
April 15, 2021
They were very professional, knowledgeable and fast. I would highly recommend them! Md. Inspection
3 ratings1 reviews
February 18, 2021
Professional and corteous
4 ratings4 reviews
February 16, 2021
Did a great job in completing the inspection in 2 hours and notifying the customer.
9 ratings2 reviews
January 28, 2021
He did a great job. I got the appointment for the next day i called and he completed the inspection on time within 2hours
1 ratings1 reviews
January 19, 2021
Did MD state inspection on Dec 14, 2020. Worst experience. Never again. 1) Christian made me pay additional $25, that made $80 total. Better walk-in rates could be found in other shops. 2) He then tried to add unnecessary repair items (break rotors) to pass. Same break rotors passed inspection at another inspection station with no issues next week. 3) Agreed to make repairs and re-inspection with Christian. Then he disappeared. No response to my calls, his shop is closed. It's a one man show. If Christian can't work due to any reason, the shop is just closed. 4) Waited for 8 days, same result. Had to do MD inspection at another shop from scratch.
Kathleenhelpful reviewer
2 ratings1 reviews
January 7, 2021
DO NOT BUY!!! They find any small flaw with your car just to charge you $45 for a re-inspection of your car. My car was perfectly fine besides one small thing which I was forced to repair, wasting more time and money than what was actually needed. STAY AWAY!
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About This Deal

  • Additional fees apply for SUV’s and larger model vehicles, or for electronic brakes.
  • Signs you might need new brake pads include a squealing sound or vibrations when you brake and a brake pedal that seems less responsive than usual.

Fine Print

Promotional value expires 120 days after purchase. Amount paid never expires. Additional fees apply for SUVs, luxury cars, European models, and larger model vehicles, or for electronic brakes. Tax and shop supply are not included and must be paid at location. Valid for most cars; call in advance of purchase if your car may be an exception. Merchant's standard cancellation policy applies (any fees not to exceed voucher price). Limit 4 per person. May be repurchased every 365 days. Must use promotional value in 1 visit(s). Valid only for option purchased. All goods or services must be used by the same person. Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.

About New Level Auto Service

New Level Auto Service is all about making its clients' vehicles road-worthy and safe. That's why they offer a variety of maintenance services, such as brake repair or oil change, and state inspections.