I bought this for my grandmother's 80th birthday. The groupon was an impulse buy bc I hadn't seen any 'real purchase' images on the site, and I was very nervous that the quality would be sub-par. I couldn't have been more wrong- the necklace was so beautiful in person, and it was exactly what I was hoping for. My grandmother LOVED it... so muchso, she wore it for Mother's day brunch the next day :)
I ordered a 16" chain, which i thought might be too long for her, but it can adjust to about 13-14" so it is versatile. The gold-plating is beautiful-not fake looking. 7/8" in diameter is a perfect size- not overwhelming but large enough to see each initial clearly.
The website says 2-3 weeks for custom orders and this is 100% true- NOT ideal for a last-minute gift. I also had to manually type in my order number to check the status. All in all, I was very happy with this purchase and have actually ordered something for my mom from this site.