Comfort Suites

Nice stay Clean rooms and good breakfast. Breakfast attendant went out of her way to make sure we found everything we needed and helped us make waffles when the machine was not working properly. Great customer service! Comfy beds! Would try to not get ground floor as doors to the outside do not close quietly. Pool looked nice but didn’t get the chance to try it.

Overnight Stay As soon as we walked in, there was a sign on the door that stated the hotel was getting a remodel so we took some of the issues we had with a grain of salt. The beds were very comfortable- that’s really all we needed, since it was an overnight stay. However, my biggest gripe is the state of the room. The microwave had not been cleaned, there was a (I assume) used towel over the bathrub & a wash cloth on the desk chair. There was also a sheen layer of dust over several items in the room. I realize this is not a 5 star hotel, however I do know there are cleaning requirements in place, especially after the pandemic. The cleanliness is one of my top reasons for choosing Choice hotels, but this particular hotel fell short.

Clean, comfortable room and bed We were actually very pleased with this hotel. It is older, but in good condition. Clean exterior and interior. Room was a king and bed was quite comfortable, as were pillows. Room thermostat stayed consistant in keeping room cool. Reasonable rates, too...will definitely stay again.

Horrible experience, checked out and went elsewhere. Booked this with the promise of working amenities. Arrived at hotel waiting 30 mins to be helped as the reservation of the family before us was lost. But the receptionist did not even acknowledge us or greet us during our wait. During this time we wandered the hotel, found the pool which was full and looked in working order, and we realized the halls and lobby did not have the AC on. Returning to lobby there’s a sign saying the pool is closed for maintenance, but none could be seen when we saw it. Due to this they are offering free cancellation. Because of this, lack of AC, and off putting lack of reception, we looked into other lodging. During this time the one receptionist left the desk. Hotels.com whom we had booked through tried to call 3 different times over 15 mins. I believe the receptionist was in the restroom? But while the phone was obviously ringing she slowly walked from the hallway, I informed her that call should be for us. she then stopped at the hand sanitizer, rubbed it through her hands, then slowly walked behind the counter, as the phone stopped ringing right when she slowly approached it! She was very unapologetic. Hotels.com was VERY accommodating towards this hotels lack of concern and customer care. They immediately changed our reservation and paid the extra cost for our upgrade. I will never try to book here again. If this is how unfriendly and helpful their first impression of a front desk receptionist is, I can only imagine what the rest of the staff is like in friendliness or lack of job responsibility.

Highly Recommend Comfortable bed and quiet room at the perfect temperature. Room--which appeared recently remodeled--thoughtfully designed by someone who has actually stayed in a hotel: bench for suitcases; convenient foot rest/coffee tables; and flexible reading lights on each side of the bed. The staff was friendly and helpful.