Pace Hotel Addison

Addison, Texas United States of America

Pace Hotel Addison
3.5
Select room:
Availability
Mirandarr
2 years ago
Decent place to sleep This hotel was the perfect location for my trip! However, the pool was disgusting, the lobby was incredibly hot, and many items listed on the breakfast menu were not available during my stay. I would definitely consider staying here again if I don't plan on using it for anything other than a place to sleep!

Amenities

Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Pool - Outdoor
Restaurant

Property Location
When you stay at Pace Hotel Addison in Addison, you'll be in the business district, within a 5-minute drive of Mary Kay Museum and Celestial Park. This hotel is 1.9 mi (3 km) from Cavanaugh Flight Museum and 2.5 mi (4 km) from Galleria Dallas.

Rooms
Make yourself at home in one of the guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided on request.

Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a ballroom.

Dining
Grab a bite from the snack bar/deli serving guests of Pace Hotel Addison. A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:30 AM.

Business, Other Amenities
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Planning an event in Addison? This hotel has 1800 square feet (167 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Amanda S
|1 review
Not Impressed Not impressed. No explanation of where to get the so called breakfast at check in. The lady was nice at check in. Advertised they had a shuttle but they don't. I get to the room. It's freezing and the thermostat won't turn off. Condoms in the drawer, seriously. Water from Walmart on the counter. The bathroom floor was dirty. The bathtub was stained yellow. Im not sure if they cleaned, but the bed was made. The lobby is very warm. I asked about room service and the lady at the desk did not seem to understand and then said no they don't have room service. It's advertised on the web site. The pool was really dirty. I just wasn't very impressed. Lack of customer service. There is no information in the room about the hotel or what it has available. No side table drawers. Only 1 USB plug in the whole room in the clock. The drawers were so small they could not accommodate my items. Good points: Location is excellent and the bed was comfy.
Nimai S
|1 review
Good location, poor services. The hotel is located in an ideal spot: close to Addison Airport and 20 minutes away from DFW airport. However, my overall experience was terrible. The water pressure in the bathroom was low, and the bathroom roof was in bad shape, requiring paint work and repairs. The guest laundry was not available. The ice dispenser on the 3rd floor was not working. The breakfast spread was limited. The same items were repeated. I stayed for five nights. The swimming pool was not clean; there were dry leaves all over the pool water. The staff was helpful in guiding me to an awesome restaurant nearby for dinner. The gym equipment was limited, and only three pairs of dumbells were available (17 kgs, 25 kgs and 35 kgs). Overall, it was a bad experience considering the brand, Radisson.
Olesya G
|1 review
Stay away, motel like quality! Zero customer service! STAY AWAY from Radisson! Horrible management that doesn't care about customers, ZERO customer service. Motel quality! Manager Max was very RUDE and never on duty, always absent. Front desk attendants were very confused, dont know how to solve issues and told me they have shortage in employees. Homeless people outside the hotel and also you can see them inside! Dirty and yellow with urine stains towels (gross), sheets are with strange black stains as well. Broken shower and leaky faucet... AC in hallway will not let you sleep, so incredibly LOUD and there is NO escape in any room. The housekeeping barging in into your room in the morning without knocking, they just open the room door wide open. Just HORRIBLE experience in this location and hotel management did nothing (lame excuses) nor corporate. Never experienced this with any other hotel before, shocking experience.
Samuel M
|1 review
Please read! Went to the hotel for the fireworks show and wanted to stay due to how far our drive home is. After the show we got back to our room after a hot day and found the a/c was broken. I took pics and video and took to the front to move rooms and was told none are available and we are not allowed a refund even tho the room was broken,then accused us of using room for tickets when i clearly had tickets. We have emailed the gm with no response still the hotel needs to be avoided you will get no help like many others have said. I
Mirandarr
|1 review
Decent place to sleep This hotel was the perfect location for my trip! However, the pool was disgusting, the lobby was incredibly hot, and many items listed on the breakfast menu were not available during my stay. I would definitely consider staying here again if I don't plan on using it for anything other than a place to sleep!

Explore more