Crowne Plaza Albany - The Desmond Hotel by IHG

Albany, New York United States of America

Crowne Plaza Albany - The Desmond Hotel by IHG
4.5
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Availability
bud8jr
331 days ago
Great stay Recently stayed 4 nights utilizing IHG points. They gave us a voucher for free breakfast. All staff, including Mert at the front desk, were above and beyond. Had an issue with the bathtub not draining properly and maintenance came right away to snake and drano it. Shuttle from the airport was convenient. They will even take you to nearby shopping. Food and beverage department (yes they have happy hour) was great. You know when you see airline crews staying here, it's good. There's a reason they stay busy with conferences, weddings, etc. Would not hesitate to stay here again.

Amenities

Pool - Indoor
Center- Fitness
Airport Shuttle - Free
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property Location
Located in Albany, Crowne Plaza Albany - The Desmond Hotel by IHG is in the business district, a 4-minute drive from Colonie Center Mall and 6 minutes from Siena College. This hotel is 4.3 mi (7 km) from Crossgates Mall and 5.2 mi (8.4 km) from University at Albany.

Rooms
Stay in one of 322 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Don't miss out on the many recreational opportunities, including an indoor pool, a 24-hour fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, wedding services, and a fireplace in the lobby. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 miles.

Dining
Enjoy a satisfying meal at Mr. D's serving guests of Crowne Plaza Albany - The Desmond Hotel by IHG. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 11:30 AM and on weekends from 7:00 AM to noon for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Albany? This hotel has 23433 square feet (2177 square meters) of space consisting of a conference center and 14 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
bud8jr
|1 review
Great stay Recently stayed 4 nights utilizing IHG points. They gave us a voucher for free breakfast. All staff, including Mert at the front desk, were above and beyond. Had an issue with the bathtub not draining properly and maintenance came right away to snake and drano it. Shuttle from the airport was convenient. They will even take you to nearby shopping. Food and beverage department (yes they have happy hour) was great. You know when you see airline crews staying here, it's good. There's a reason they stay busy with conferences, weddings, etc. Would not hesitate to stay here again.
Deirdre H
|1 review
Impressed This hotel is beautiful; the staff is very customer focused; the rooms are clean with very comfortable beds; and they offer free shuttle service with super friendly drivers. Stores are close by. There’s not a lot to do there, but for business it’s perfect.
Miggyone
|1 review
One of the best hotels in Albany. Had a good time, clean, quiet, comfortable beds, Great atmosphere. I like to the way the hotel was set up ( Like a little indoor town). Staff was always eager to take care of any issues you had, if you had any. The only problem I had was the pool was too small, Sorry...
Kerry and JoAnn H
|1 review
A Gem I Had No Idea Existed! Desmond Hotel and Mr. D's Restaurant and Lounge What a wonderful hotel! My wife and I stayed here while on a road trip to the east coast. The hotel was a pleasant surprise! Old, but classy and very clean and kept up well. The staff were wonderful. The restaurant (especially our waiter, Bill Spinosa!!) was excellent!! Bill was very helpful and accommodating, even though he was working a large party in another room. And, the Desmond Bread Pudding!!! Come on!! That custard is AMAZING! Overall, this is a top-notch hotel with a very good restaurant.
Charles Z
|1 review
Our stay for a few days on June 4, 2024 Spent a few nights at the hotel and the staff was amazing. For an older Crowne Plaza, it was well kept up. The restaurant that they have is very very good. The staff at the restaurant are also. We had Bill Mimosa as our main server for our breakfast is and he is excellent. If you can get into his area, you will be very pleased. He sprout Lee the most efficient server I have ever had in my 72 years. Back to the hotel, the enclosed courtyard is huge and is a wonderful place to kick back and have a drinkor even just a cuppa coffee.

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