Red Roof Inn PLUS+ Washington DC - Alexandria 

Alexandria, Virginia United States of America

Red Roof Inn PLUS+ Washington DC - Alexandria 
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Barbi1281
316 days ago
Best Customer Service Ever! Ok so I leave reviews... when I get bad service, you'll hear about it and when I get great service, I wanna share... but I don't think I've ever left a review before I fully utilized the service/purchase... until now! Like I said, I haven't fully utilized the service... my reservation is for tomorrow night and I'll come update as necessary... but OMG I just received the best customer service on the phone that I needed to share! I made a major blunder... like a $100+ error and I was panicking. I called the 800 number within 1 MINUTE of the error and was advised that they could do nothing to help me. At this point I'm so frustrated that I'm near tears because I'd literally just made the error 1 minute prior! The rep at RR Customer Service said she could transfer me to the actual front desk and see if they could do anything but to not expect much.... FML, right?! Well... lemme tell you baby... Carmen is the GOAT! I do a fair share of hotel stays and I've never had someone so quick to fix a mistake - especially my mistake and be so genuinely concerned and courteous about it! Carmen seriously made my entire day better! She wasn't just efficient, she was so nice and we all know that can be hard to find now. I only wish she was going to be there tomorrow so I could bring her a small token of appreciation. I wasn't sure about staying here because 2-star hotels can be really hit or miss but I'm so glad that I decided to because I've only ever received even remotely comparable service at a 4+-star. Thank you so much Carmen for being a whole life saver today!

Amenities

Parking - Free
Internet - Wi-Fi - Free

Property Location
With a stay at Red Roof Inn PLUS+ Washington DC - Alexandria  in Alexandria, you'll be 8 mi (12.9 km) from Arlington National Cemetery and 8.4 mi (13.5 km) from Washington Monument. This hotel is 9.4 mi (15.2 km) from United States Capitol and 9.5 mi (15.3 km) from Capital One Arena.

Rooms
Make yourself at home in one of the 115 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.

Amenities
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.

Business, Other Amenities
Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Barbi1281
|1 review
Best Customer Service Ever! Ok so I leave reviews... when I get bad service, you'll hear about it and when I get great service, I wanna share... but I don't think I've ever left a review before I fully utilized the service/purchase... until now! Like I said, I haven't fully utilized the service... my reservation is for tomorrow night and I'll come update as necessary... but OMG I just received the best customer service on the phone that I needed to share! I made a major blunder... like a $100+ error and I was panicking. I called the 800 number within 1 MINUTE of the error and was advised that they could do nothing to help me. At this point I'm so frustrated that I'm near tears because I'd literally just made the error 1 minute prior! The rep at RR Customer Service said she could transfer me to the actual front desk and see if they could do anything but to not expect much.... FML, right?! Well... lemme tell you baby... Carmen is the GOAT! I do a fair share of hotel stays and I've never had someone so quick to fix a mistake - especially my mistake and be so genuinely concerned and courteous about it! Carmen seriously made my entire day better! She wasn't just efficient, she was so nice and we all know that can be hard to find now. I only wish she was going to be there tomorrow so I could bring her a small token of appreciation. I wasn't sure about staying here because 2-star hotels can be really hit or miss but I'm so glad that I decided to because I've only ever received even remotely comparable service at a 4+-star. Thank you so much Carmen for being a whole life saver today!
Benjamin K
|1 review
Needs better pillows The receptionist was relatively friendly and efficient. I appreciated this as I was very tired after a long flight. I couldn't get the room's temperature right as it was too hot but I could not find the heating source or how to adjust it, meaning I had to put on air con to counterbalance it. Not ideal. The beds were OK but the pillows were not good and the shower was incredibly weak. The metal lighting was also dirty with a fair amount of rust. I don't want to slate this place too much as it was pretty cheap but honestly I think I should have paid a bit extra for somewhere a bit nicer.
Nancy W
|1 review
Nope. Never again. The mattresses saw their best days ten years ago. Most uncomfortable bed I've slept on in years; you sit on either of them and you literally hear the springs—it might as well have been ropes and straw. Also, the bathroom is very small (and I'm not a large woman.) Want to hook up your HDMI cable to your laptop and watch Netflix? Forget it. The tv is bolted to the wall and no adult size hand could reach behind it to plug in the cable. Also, the towels feel like sandpaper. I won't be back.
dales205
|1 review
Consistently clean. I’ve stayed here a few times over the years and it has been consistently clean and comfortable. Hotel is near the Metro if you’re in town to visit DC. A plethora of restaurants are available within a short drive, including a Famous Dave’s I found out about too late.
F7028PZgeorgeb
|1 review
Very Good Experience My family and I wanted an affordable hotel for our visit to Washington D.C. We weren't looking for an expensive hotel with a lot of amenities. This Red Roof Inn gave us all we needed. It is minutes away from the D.C. Metro. That's a plus. The room was clean, and the beds were comfortable. The air conditioner and shower worked fine too. When we requested a couple of extra towels, they were provided. The staff was very friendly and helpful. The price was very reasonable. My family had a very good stay there.

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