Comfort Suites Alpharetta/Roswell - Atlanta Area

Alpharetta, Georgia United States of America

Comfort Suites Alpharetta/Roswell - Atlanta Area
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Eric R
1 year ago
Excellent Customer Service Javon at the front desk was excellent, very friendly, and professional. Great customer service. I did not end up staying at the hotel, but it seemed like a good location with easy access to the surrounding areas.

Amenities

Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property Location
When you stay at Comfort Suites Alpharetta/Roswell - Atlanta Area in Alpharetta, you'll be in the historical district, within a 15-minute drive of Perimeter Mall and Avalon. This hotel is 10.2 mi (16.5 km) from Northside Hospital Atlanta and 0.8 mi (1.4 km) from Jump Zone.

Rooms
Make yourself at home in one of the 84 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.

Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional amenities at this hotel include complimentary use of a nearby fitness facility, a banquet hall, and a vending machine.

Dining
Grab a bite to eat at Ray's on the River, one of the hotel's many dining establishments, which include 10 restaurants and 4 coffee shops/cafes. Relax with a refreshing drink at one of the 8 bars/lounges. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Event facilities at this hotel consist of conference space and 24 meeting rooms. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Eric R
|1 review
Excellent Customer Service Javon at the front desk was excellent, very friendly, and professional. Great customer service. I did not end up staying at the hotel, but it seemed like a good location with easy access to the surrounding areas.
489baileyk
|1 review
“Suites” Be aware that their “suites” are just a normal hotel room and nothing like Comfort’s normal suites even though their website advertises a dividing wall room. Also, was dirty and felt like a cheap motel with doors sticking.
Lacrosse2292
|1 review
Manager over charge The manager charged me when he said he wouldn’t and then they tried to act like I changed my date when I went through an online service. The manager changed my date himself telling me no charge and then charged me anyway. I never asked him to do this as he took it upon himself to and then charged me anyway. When I called and talked to him he said he did say it and then just apologized as I left the hotel. Then when I called them I told them I had a recording and the GM (if it was the gm) gave me an email to send my recording and this is what I got (see attached) sad they lied about the extra charge. I’ll take the loss because I should have known they wouldn’t hold up. Then the manager even had the nerve to tell me to not tell anyone and the gm gone say he would never do that. Yeah ok, I’m not making it up either. I’m not tripping though. Just don’t be a liar because I didn’t want the extra day without knowing what I was going to be charged, but he told me not to worry about it. Then these folks tried to tell me I told them I was flying in. No, I didn’t say anything about flying in when I was in Columbus, GA. Smh!
mamachaki
|1 review
Worst hotel ever This hotel was terrible. Choose another hotel for sure. There was a mixup right off the stay. Our keys didn’t work, we had no tv remote, light bulb needed to be replaced. There was no ice bucket. Hotel definitely needs an major update. When we were ready the next morning there was no food for breakfast. People were walking out. I checked my bill and it was not even us. Wow. Got home had to call back. We were over charged. This was a nightmare stay. Will never choose this hotel if we return to Alpharetta.
jenniferaY302RP
|1 review
Skip it!! Not worth the price First, the hotel has changed hands and is now a Comfort Inn and Suites. The only good thing is that the people working the desk are very friendly and smiling. They are truly helpful and I’m sorry for all these issues they are having to deal with that aren’t their fault! Now the bad. First, the floor smelled like cigarettes. Room had coffee cups but not coffee machine and no hair dryer (an employee took one from another room to give to me). But here’s the crazy thing, the curtains in the room CAN NOT CLOSE! The sheer curtains close, but the heavy ones don’t - and there are bright street lights-so we had to rig up a hanger with clips to try and make it dark in the room! Seriously??!! Next, After two days of no towels and toiletries and no room cleaning I went to ask what the problem was. They informed of a Covid policy where you have to fill a tiny piece of paper to request cleaning. I don’t mind this policy, but TELL us at check in. The final kick in the teeth was an incorrect $60 charge added to our bill at the end of our stay. We did get it taken off (and again, I will say the staff is very friendly!), but it was just too much.

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