Del Sol Inn - Anaheim Resort

No Elevator This hotel is fantastically close to the Disneyland resort. It was great to be able to walk with ease to the resort and come back mid-day for a swim break. The pool was heated and relatively clean. The room was small, had very little sound proofing and we heard guests arrive after Disneyland closed each night. Biggest drawback was a lack of an elevator. It was hard to haul our luggage up the stairs and then down when we left. Plus at the end of a long Disney day we were exhausted and climbing stairs was not a welcome experience. Checkin was a hassle as well. The lobby is very tiny and a family ahead of us had many issues checking in which delayed our checkin process. Our room was not cleaned while we were there, but our towels were removed and new ones placed, which was odd. Garbages were not emptied and beds were not made. The twin bunk beds were great for my kids. The adult beds were adequate. With many other hotels in the same proximity and sane generally price range I would not stay here again.

Parking Nightmare This motel is at the best adequate. Our room was clean enough but extremely noisy and their "limited housekeeping" was actually no housekeeping. The worst thing was the parking--the parking lot is too small so that your car is boxed in and it's impossible to just run out to a local restaurant or store. You have to get the valet to move cars that are blocking your car to get out, and no one is available midnight to 6AM so you are essentially trapped. It's walking distance to Disneyland but so are many other places in the same price range.

Not worth the money First time staying here, decided to spend the extra money to be closer to Disney. The hotel is outdated, but the biggest issue is the cleanliness. The towels and sheets and mats were stained, and you definitely felt the grime on the carpet/bathroom floors. The kids bunk beds were extremely hard, to the point the kids woke up and crawled into the bigger beds with us. Also, the stay over service only brings extra towels. No bed remakes or trash take out. The only good thing is the location being close to the park. But after the experience, there are plenty of other hotels that would be a much better choice.

Disappointing - Horrible Hotel Experience Stayed at this hotel for 4 nights this past week. We booked through getawaytoday (no complaints to them). We were given a 2nd floor room and were laughed at when we requested 1st floor and then again when we asked about an elevator. This resulted in having to haul a stroller upstairs every night and when we went tot he park every morning. They were very unaccommodating when we requested (within 30 minutes) of check-in. We also discovered within that same 30 minutes the lights on the bunkbeds did not work and were told that was the situation on the majority of bunks in the hotel. That first night we discovered the filters on the air conditioners were filthy (they replaced those after we complained), the WI-FI/Internet was spotty if there. We were told everything from they'd reset the router to we were the only ones having that issues with it and to talk to the manager upon checking out time (like that was going to help then, I was leaving). I will sy that after multiple conversations with staff, we did succeed in getting a supervisor/manager. She was very apologetic about what we had gone through and attempted to help us with the internet issue. It worked perfect in the lobby area and outside of our room door but the minute the room was entered it stopped. there were no answers. Internet seems like a small issue, but I had 2 grandkids with me who were trying to do school work (they are in a charter school) and unable to do so. To summarize here, for me staying at the Del Sol was a terrible/horrible experience, which started at check in and ws never able to resolve. I cannot in the smallest way recommed this hotel to anyone!

Overpriced bad quality with good location The only thing this hotel has going for them is their location. It is very close to Disneyland. However, it is a motel spent almost $600 for two rooms for one night the day of my check in I received a call telling me that they had had a glitch in their booking system and we’re going to put me in a sister hotel further away I said that was unacceptable and I was transferred to someone else who then said it was just a courtesy call to see if I would be willing to move that is not how the first phone call went, when we arrived I had to do a lengthy check-in, which took way too long. I had asked for connecting rooms and instead got rooms on the opposite side of the hotel. Their parking is $29 which is ridiculous and you are obligated to give your keys to the valet, the beds are lumpy their pillows are hard lumps and my room had a mini fridge that made very loud noises all day and all night. This is not what you expect from a hotel that supposedly has great reviews to top it off when I called to ask for one hour extension to my check out, I was told that was impossible and that if I stayed, I would be charged an entire night stay. In all honesty I don’t think I’ll ever be back to this hotel even though I frequently visit Disneyland, there are many other better options.