Hampton Inn Anderson

Disappointing Stay After a number of stays at Hampton Inns, we found this one a disappointment. We had requested an accessible room as one person needed the grab bars in the bathroom. We were given a room for a hearing impaired person which did not fit her needs. The hotel did give us a discount, but if a room for someone with physical limitations was not available, we should have been told that when the reservation was made. There were also insects crawling up the sink drain and a used Q tip on the bathroom floor. The pool was also closed.

Friendly staff. Shout out to John, who handled the breakfast buffet. He was very friendly and efficient and went out of his way to make sure all of our needs were met. Thanks John!! Location could not have been more convenient. PS: don't miss a stop at The Uranus Fudge Factory.

Worn and Ignored After informing Hilton Corp. last Saturday; no response 3 days later. Interesting to note: after the Murfreesboro visit we spent 3 nights in Anderson, Indiana. We found it worse than the Murfreesboro property. Me and another guest were discussing this late one evening at the reception desk. He was complaining how bad the property was. I was telling him about our experience. No one was at the desk. I knocked on the counter and she immediately appeared. I knew she heard our conversation. Subsequently I never received an evaluation e/mail from this hotel. This was so bad I even took pictures. No recognition of Diamond status or offer of water or snack. I had to ask. When we received the snacks, the best buy date was several months past. Weeds growing up high around the perimeter of the property. The grass was cut. Orange danger cones on top of every drain in the parking lot. Makes you feel like your car will drop in if driven over. Shower curtain rod coming out of the wall on the front end (Room 322). Could not keep the curtain closed; allowing water to splash on floor. Pink bacteria growing around top of hand rail. Scum built up on top of hand rail brace. Tub floor stained. Shower head so high on wall short folks cannot even adjust. No ice on 2nd, 3rd or 4th floors. No vending anywhere. Drink machine on 1st floor unlocked with the lever screwed out. Ice machine on 1st floor had drain floor removed and placed on the floor. The fire alarm sounded at 1 a.m. one night. Was told in lobby that it was a false alarm. When we returned earlier that night we noticed an alarm company truck (parked by the way in a Diamond reserved spot) in the parking lot. I think you should either eliminate the spots or develop a plan to control access to these spots. They are always full. Maybe attach a placard stating this spot already reserved for a registered guest. When making a reservation you could state to Diamond members that one is available or unavailable. I have pictures of some this if you need them. We will be looking at other Hilton properties during our travel home. We are seeing far too many problems with Hampton.

Dirty bathroom The first room we checked in, the fridge, TV, and phone were dead. We were moved to another room. The new room's shower curtain has mildew and the curtain rod is not level. The shower curtain slides open as we shower. The bathroom door (the wood panel) was sticky. Breakfast items were very limited. I do not plan to stay at the Anderson Hmapton Inn again.

Dirty and Dated The chairs in the lobby were sticky, the elevator was filthy. The shower had red mold around the handles. The room looked like it was last updated in 1976. It cost me over $400 to stay two nights in this dump. In SERIOUS need of repairs and cleaning. The only bright spot was the nice guy at the front desk during the day. For the cost? This place should be a LOT nicer.