The Westin Buckhead Atlanta

Atlanta, Georgia United States of America

The Westin Buckhead Atlanta
4.5
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Tim S
338 days ago
Great Stay Experience I am writing to post the exemplary service my daughter and I received from not one…..but two Westin Buckhead Atlanta associates! We attended the National Book Conference August 2nd - 4th 2024 and stayed at your beautiful hotel. 1) Raphael Johnson was very professional, answered my questions, and had a great all around attitude! Kudos!! 2) Taneidrea (didn’t get her last name) was equally very professional and answered any further questions I had about my stay with a great armttitude! Kudos to her as well!! I have been in many hotels in many cities and these two are among the top of the great experiences I have had during my stays. The next time I visit your hotel, If these two aren’t there at the time, I can only wish the associate(s) that assists me will have their characteristics and level of care! Thank you! Timothy Smith

Amenities

Pool - Indoor
Center- Fitness
Internet - Wi-Fi - Free
Restaurant

Property Location
With a stay at The Westin Buckhead Atlanta in Atlanta (Buckhead), you'll be a 1-minute drive from Lenox Square and 8 minutes from Emory University. This hotel is 5.9 mi (9.4 km) from Georgia Institute of Technology and 6.6 mi (10.6 km) from Perimeter Mall.

Rooms
Make yourself at home in one of the 365 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries.

Amenities
Be sure to enjoy recreational amenities including a 24-hour health club and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Tim S
|1 review
Great Stay Experience I am writing to post the exemplary service my daughter and I received from not one…..but two Westin Buckhead Atlanta associates! We attended the National Book Conference August 2nd - 4th 2024 and stayed at your beautiful hotel. 1) Raphael Johnson was very professional, answered my questions, and had a great all around attitude! Kudos!! 2) Taneidrea (didn’t get her last name) was equally very professional and answered any further questions I had about my stay with a great armttitude! Kudos to her as well!! I have been in many hotels in many cities and these two are among the top of the great experiences I have had during my stays. The next time I visit your hotel, If these two aren’t there at the time, I can only wish the associate(s) that assists me will have their characteristics and level of care! Thank you! Timothy Smith
TSD2019
|1 review
Comfortable hotel BUT beware of wrong charges. The lounge staff is great, my great complements to Redija for her great customer service. Housekeeping is also outstanding. The rooms are really nice and extremely comfortable beds and pillows. The only complaint I have is with the Palm Restaurant, $9.00 for a regular cup of coffee? and that is eating inside the restaurant. I was so shocked and disappointed looking at the bill that a $21 regular American breakfast ended up being $43.00. How can that be you may ask? Well being shocked and knowing I would never eat there again, I paid the bill and after leaving the restaurant when I was back in my room I looked again at the bill and I noticed a $7.00 charge for "IRD" (in room dinning). Now im upset and went down to the front desk to very politely request credit for the charge (my breakfast bill that was paid in person with my credit card at the restaurant). I was told the charge would be put back to my credit card that day (I even left a copy of the receipt). To this day (almost a month later) still no credit. Like I said..,,nice comfortable hotel but beware of wrong charges.
TB374
|1 review
Markel was awesome Hello, I tried to do the survey but it has expired. Writing to let you know that upon booking my reservation as well as arrival MARKEL (sp?) was beyond AMAZING. I spoke with him on the phone when booking and he was absolutely delightful and then to my surprise he was at the desk when we checked in. His personalization, business style and genuine attitude was outstanding, he even made my daughter and her best friend laugh as well. Thanks for being excellent at your job MARKEL you made our stay a wonderful. Sincerely, T. Bos 7/3/2024
Morgan M
|1 review
A win at the Westin! My Westin experience was excellent. From the get-go, Taneidrea at the front desk set the pace. She was friendly and helpful, an excellent ambassador for the brand. The support staff at the conference was professional and accommodating. Reggie, the team leader, was another memorable leader. He ensured that I had what I needed and contributed to the success of our fundraising auction in a remarkable way. Happy customer!
Laura Leigh G
|1 review
Amazing staff We were scammed out of our first place and we came to the Westin to see if they could accommodate us. Markel at the front desk was so helpful during our stressful situation. He should definitely be employee of the month! I’m giving four instead of five stars because the doorhandles are new on the rooms and if you do not know to push super hard, you do not think you can get into your room. Once we were in, we realized our other room had a jam on the door lock and it would not function correctly. This was OK for us because we had connecting rooms and we just used one door. After we came back the 2nd day the door lock on our door was dead. Despite the door issues, the staff was amazing and came quickly to fix all of the issues .

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