Holiday Inn Austin Midtown by IHG

Great experience all around I sincerely enjoyed my stay there, from the check in greeting by Elizabeth, to check out by Penny, and due to last minute travel changes rush, I left my work laptop in my room, and Edas (spelling?) was so kind to arrange for FedEx overnight to make sure I got my laptop safely. What a great experience, clean rooms, great view and lots of local restaurants withing 2-3 min walk. Thank you.

Great Choice for Great Service I cannot say enough good things about this hotel. After an unfortunate incident at another hotel, I made reservations for a bus full of kids and arrived 45 minutes later. The front desk had our keys, breakfast tickets and rooms already sorted and ready to go. AMAZING customer service. The rooms were clean and comfortable; the pool area was amazingly clean, and they even had nice picnic tables in the courtyard so we could eat outside. We definitely will be back.

shabby hotel that needs a facelift On the positive side of the ledger: * the king-size bed was comfortable * the sliding door allowed fresh air * the shower was nice (after camping for a week) On the negative side: * the hotel could use an attentive manager to keep common spaces clean * peeling paint and door panels in bathroom * stained furniture in bedroom * corroded light fixtures * the sliding door was barely operable * the door to the fridge was damaged

Fantastic hotel for both staying and holding an event My company Amazing Art Expo did a Disney, Star Wars, Anime art event at the Holiday Inn Midtown the weekend of Feb 1-3rd and my staff and I stayed at the hotel for 4 nights. I want to first state, the rooms were incredibly clean, comfortable and the beds were very comfortable to a point where I slept better here than I do in my regular bed at home. The parking was plentiful and free and my staff and I felt safe with the surroundings that each night we walked to a restaurant without any worries. In first contacting the hotel about a month prior to the event, I spoke to Angie Mitschke who took the time to go over potential dates and respecting my budgetary needs, Angie worked extensively with me to accommodate our budget and reserve the ballrooms for us. I then proceeded to communicate with Mayra Lopez. Mayra was very adamant about making certain our room setup fit our expectations and her communication with me was outstanding. Despite our move-in date scheduled for Friday morning, Feb 1st, I requested at the last minute if we could unload the merchandise in our truck on Thursday afternoon in order to save time. Mayra and Angie both made this possible which gave us much more time to set up on Friday. This was a very nice add on and was greatly appreciated. The ballroom setup person (unfortunately I forgot his name) often checked in with us to see if we needed any service. Needless to say, the staff went above and beyond expectations. I highly recommend this hotel and I plan to do future business with them.

Avoid this hotel - Area is not safe and hotel hasn't been updated since 70s Avoid this hotel. The pictures online do not look like the hotel in person. Area had several businesses boarded up. I checked in and walked into room. The door did not shut, balcony had a lighter on the ledge and there were no towels. I don't think the room had been cleaned. I went back downstairs and told them I was not staying due to safety concerns. They cancelled my room and as I waited for my Uber 2 police officers showed up to the hotel.