Do better!!! Entering the room after checking in, the room smelled very stale like it hadn’t been used in forever! The hot water knob was stripped on the bathroom sink, it couldn’t be turned on so no hot water to wash my hands with! Every room is suppose to have an iron and ironing board according to the website, this room didn’t have an ironing board! This was my 1st and last time giving E. S. my business trust and believe! How the bathroom knob was missed is beyond when the cleaning staff had to attempt to use it when cleaning the room last. I also noticed the 2 trash cans outside the front entrance had not been changed all weekend I threw a bag away on Friday and it’s still there Sunday when I checked out.

Dirty rooms, free breakfast is false advertising Only stay if you do not care about cleanliness. Very dated suite with broken cabinets. The lamp shades had layers of dust and lint. The floor looked as if not mopped in weeks. Only 2 pillows on the bed. Tons of dust on the tv stand. The free breakfast is a scam. You only get pre packed muffins and coffee. We regretted our stay and glad that we only booked for a night

Not what was advertised While the staff was very nice and we were able to sleep fairly comfortably, therefore many things wrong with our stay last night. We had paid for a queen size bed with free breakfast. The room that was a bit better than marginally clean, had a double bed and the breakfast was horrible, granola bars and plastic-wrapped mini muffins. They called it 'grab and go', but i wouldn't call it breakfast. We did not feel like complaining there and had to rush out to get a real breakfast at the Original Pancake House nearby, which was very good! No, I probably won't stay there again.

They give away your room even with a reservation We just arrived at the hotel after having made a reservation days in advance and were told they were sold out and had no room for us. The man ahead of us had the same experience except that he had fully prepaid his reservation and he too was turned away. I don't know why, on earth, a hotel has this as a practice as they apparently know how to TAKE a reservation, but don't know how to KEEP a reservation. I recommend that you only make a reservation here if you are ok with not having a room when you arrive. Totally ridiculous.

The Ninth Circle of Hell cannot possibly compete with this repulsive and vile hovel Hm. How to best deter any future unwitting victims from setting foot in this nauseating, filthy dump? I've no idea, as in all my 48 years of fairly extensive world travel I've never had the misfortune of checking into a hotel or motel as shockingly squalid and VISIBLY filthy as this execrable hellhole. A night lying facedown in a Tijuana gutter would be preferable - and at least it wouldn't cost me $140. Think I'm exaggerating? I'll just give you a couple examples - with photos - of the most overt nastiness and you decide. The toilet: an enormous cascade of urine on the side facing the bathtub - various other...substances on the front and other side, as well as black...growth? inside the bowl. At the base as well as the joint where the lid closes there is plenty more. A veritable cornucopia of filth. The faux hardwood floors have countless readily apparent - no, glaringly obvious (you couldn't miss them if you tried) soiled areas. I can say with 100% conviction that it had been a week/weeks since the floor was given even a perfunctory 2 minute wipe down with well, anything. I direct your attention to my attached photos. I dampened a washcloth and ran it over the floor. It took me all of 3 seconds. You see the result. I'll allow you to imagine what would come up if the carpet were ever steam cleaned. Shameful and an abomination. I've been trying to contact the hotel directly to ask for a refund but the front desk wouldn't give me his/her name and say they don't have contact information. For the general manager.