GRAND HOTEL VILLA SERBELLONI
null, null Italy
GRAND HOTEL VILLA SERBELLONI
4.5
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Tour01912221294
349 days ago
Terrace staff _ We very much enjoyed the informal dining option on the terrace overlooking the lake. The staff on the terrace were local, wonderfully helpful and always created time to answer questions and respond to any request. A special mention to Annabele, Valentina and the ever youthful Daniele - thank you.
The 5 Star Grand Hotel Villa Serbelloni- Which Is Regularly Quoted By Both Conde Nast Traveller And Travel And Leisure As One Of The Best Hotels In The World- Lies At The Tip Of The Promontory In Bellagio- A Small Medieval Town Known As The Pearl Of The Lake For Its Beauty And Privileged Position In The Centre Of Lake Como. Since 1873- When The Private Home Was Turned Into A Luxury Hotel- The Grand Hotel Villa Serbelloni Has Welcomed The Greatest Names In European Aristocracy- And Today Offers All Lovers Of Quality Of Life A Truly Unique Holiday- Far From The Madding Crowd For A Personal And Relaxing Experience With Complimentary Wifi. The Original Charm Of The Rooms With Their Frescoed Ceilings- The Bedrooms- The Royal Hall- With Its Splendid Murano Glass Chandeliers And Richly Gilded Mirrors- Can Still Be Admired Today. One Of The Secrets Maintaining This Rather Magical Atmosphere Is The Presence Of The Bucher Family- Who Have Owned The Grand Hotel For Generations. The Buchers Live In The Hotel And Are Truly Able To Make Their Guests- On Holiday Or On Business- Feel Like They Are Staying In A Grand Home From A Past Century Which- Year After Year- Opens Its Doors To Welcome Back Its Old Friends. The Mistral Restaurant Was Awarded With A Michelin Star In 2005- And Offers The Chance To Eat On The Terrace Overlooking Lake Como. La Goletta Serves Regional Specialties In An Informal Setting. A Full English Breakfast Is Served Daily. The Spa Is Available For Wellness And Beauty Treatments. Sports Facilities Include Tennis And Racquetball Courts- And A Gym With Cardio-Fitness Machines. Garage And Parking Available At The Hotel Free Of Charge. Additional Information - Children Age 2 And Under Stay Free In The Room With Parents And In Existing Bedding. Children Age 3-12 Pay 36 Euro Per Day. Children Over This Age Will Be Considered An Adult. The Hotel Reserves The Right To Without Prior Notification Cancel Any Reservation With An Invalid Or Incomplete Credit Card Number.
The 5 Star Grand Hotel Villa Serbelloni- Which Is Regularly Quoted By Both Conde Nast Traveller And Travel And Leisure As One Of The Best Hotels In The World- Lies At The Tip Of The Promontory In Bellagio- A Small Medieval Town Known As The Pearl Of The Lake For Its Beauty And Privileged Position In The Centre Of Lake Como. Since 1873- When The Private Home Was Turned Into A Luxury Hotel- The Grand Hotel Villa Serbelloni Has Welcomed The Greatest Names In European Aristocracy- And Today Offers All Lovers Of Quality Of Life A Truly Unique Holiday- Far From The Madding Crowd For A Personal And Relaxing Experience With Complimentary Wifi. The Original Charm Of The Rooms With Their Frescoed Ceilings- The Bedrooms- The Royal Hall- With Its Splendid Murano Glass Chandeliers And Richly Gilded Mirrors- Can Still Be Admired Today. One Of The Secrets Maintaining This Rather Magical Atmosphere Is The Presence Of The Bucher Family- Who Have Owned The Grand Hotel For Generations. The Buchers Live In The Hotel And Are Truly Able To Make Their Guests- On Holiday Or On Business- Feel Like They Are Staying In A Grand Home From A Past Century Which- Year After Year- Opens Its Doors To Welcome Back Its Old Friends. The Mistral Restaurant Was Awarded With A Michelin Star In 2005- And Offers The Chance To Eat On The Terrace Overlooking Lake Como. La Goletta Serves Regional Specialties In An Informal Setting. A Full English Breakfast Is Served Daily. The Spa Is Available For Wellness And Beauty Treatments. Sports Facilities Include Tennis And Racquetball Courts- And A Gym With Cardio-Fitness Machines. Garage And Parking Available At The Hotel Free Of Charge. Additional Information - Children Age 2 And Under Stay Free In The Room With Parents And In Existing Bedding. Children Age 3-12 Pay 36 Euro Per Day. Children Over This Age Will Be Considered An Adult. The Hotel Reserves The Right To Without Prior Notification Cancel Any Reservation With An Invalid Or Incomplete Credit Card Number.
Need To Know Info
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.
Customer Reviews
Reviewed on
Tour01912221294
|1 review
Terrace staff _ We very much enjoyed the informal dining option on the terrace overlooking the lake. The staff on the terrace were local, wonderfully helpful and always created time to answer questions and respond to any request. A special mention to Annabele, Valentina and the ever youthful Daniele - thank you.
marymdc
|1 review
A grand place to stay This is a wonderful treat; the service is exceptional, one of the prettiest terraces in the world and right in town. Shout out to Daniel on the terrace and all the lovely staff. It’s an easy walk from the ferry but away from the busyness of Bellagio.
Crozer C
|1 review
Great visit This hotel is worth every penny, especially if you book well in advance. The staff are great, the lake access & location are perfect - you will frankly not want to leave the property. (Although you should explore.) Did not eat at Mistral but Goleta was great.
jane k
|1 review
Management needs to assist CAUTION: All our cash and jewelry were stolen from our luggage at check out. No help from the management. Police report filed. Will be contacting US ambassador for their help in recovering. As beautiful of a place they have big problem. The response was that the bellboy has been there for thirty years and would not have done such a thing but two out of three of our pieces of luggage were stolen from. Several pieces of jewelry worth over $10,000 plus almost $2000 worth of euros that response was not at all addressing the seriousness of this situation.
598Gabriela
|1 review
The spa and pool service need improvement! Let’s start with the good part: excellent location, beautiful grounds, and my room (with a balcony overlooking the lake) was beautiful. It was also very clean. The concierge was excellent at helping us secure transportation to Lugano.
Now the bad aspects: some cheesy tacky tourists had the audacity to reserve chairs at the pool and the hotel allows it. So basically we showed up early at the pool and almost all the chairs in the first row surrounding the pool were reserved!! And most of them were reserved for the entire day and the low class tourists didn’t even show up!!! You see this happening in cheap resorts, not in five star hotels. Also at the pool we ordered food and the poorly trained clueless waitress brought the food without cutlery, ketchup or even napkins! We asked for napkins and after waiting she shows up with the bill but no napkins!
Then we went to the spa, which by the way closes at 7 pm (way too early). There are two indoor pools. One of the in a room labeled “relaxation room”. In spite of this, they allow kids in this pool even though they have their own indoor pool next door. So the relaxation disappears when they start screaming and splashing. The most disgusting part of the spa is that they offer NOTHING in the locker room. No shampoo or conditioner or shower cap or body lotion!!!! I asked the front desk why it was empty and their response was that we “have those amenities in our room!!” Really?? So we are supposed to pack all that to go to the spa???
Lastly, for breakfast there’s no hostess who seats you. The service is not great during breakfast and the coffee is not good. The pastry could be better.