DoubleTree by Hilton Hotel Billings

Billings, Montana United States of America

DoubleTree by Hilton Hotel Billings
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Penny Y
1 year ago
Great hotel in good location. Clean and comfortable. Good value for how nice it is. They have a good restaurant and there are good restaurants within walking distance. The room smelled terrific. I love the new diffusers Hilton is using. The front desk people where very friendly and efficient.

Amenities

Center- Fitness
Airport Shuttle - Free
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property Location
A stay at DoubleTree by Hilton Hotel Billings places you in the heart of Billings, within a 5-minute walk of Western Heritage Center and Toucan Gallery. This hotel is 0.2 mi (0.3 km) from Skypoint and 0.2 mi (0.4 km) from The Pub Station.

Rooms
Make yourself at home in one of the 289 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include gift shops/newsstands, wedding services, and a fireplace in the lobby.

Dining
Satisfy your appetite for lunch or dinner at Montana Sky, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6 AM to 10:00 AM for a fee.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 22 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
ITravelMontana
|1 review
Beware of Parking Charges When I checked in for two nights I asked the staff if they validated parking for the connected parking garage. They said the did and gave me a green hang tag, which seemed odd (I have stayed at this hotel location for 40 years and that was not the previous procedure for parking.) When I went to leave the parking garage on Saturday afternoon, there was no parking attendant, so I was forced to use a credit card ($15 charge.) When I went to the front desk to check out I asked about this and was told that the person who checked me in should have given me a bar code sticker for free parking. The hotel then refused to reimburse my money with either cash or Hilton Honors points. I understand that people make mistakes, but it was very frustrating to have the hotel staff tell me, "Well, we made a mistake but we aren't going to do anything about it." There is another, nicer hotel on the next block where I will stay the next time.
David W
|1 review
An average stay for a premium price The staff are all great, professional, and accommodating. The Doubletree cookie at this location is definitely going to heaven, because they baked the hell out of it. When it comes to amenities, this property excels at providing options for drinks and food on location. The bar downstairs is spacious, nice, and drink options are plentiful. The restaurant upstairs does not offer a bar, but does have a menu that’s accommodating to most. My first room smelled like a pack of Marlboro Reds, but the front desk staff were very accommodating and found another room for my stay. Upon arrival to the second room, the layout was in typical Doubletree fashion. The room seemed dated with modern touches, but there was nothing really special that stood out. The bathroom had a combo shower tub and was fairly small but did contain all toiletries that a traveler would need. The bed was clean ( inspected with a black light) and comfortable (if you like firm beds). This room had a work desk, mini fridge, and decent size closet with an electronic safe to keep valuable personal belongings. Overall, I rate this room and my stay as average. Although I have no major complaints I do believe that the average price per night at this property is a little high for the experience beyond checking in. I should mention that this property is in a prime location to many restaurants and things to see and do in the area.
Penny Y
|1 review
Great hotel in good location. Clean and comfortable. Good value for how nice it is. They have a good restaurant and there are good restaurants within walking distance. The room smelled terrific. I love the new diffusers Hilton is using. The front desk people where very friendly and efficient.
Dinsdale6262
|1 review
Poor customer service On the positive the room seems clean and is comfortable. On the negative, I have not had any housekeeping in 4 days. No refill of coffee for coffemaker and trash is piling up. I called housekeeping twice today and was told they are very busy. Apparently only 2 housekeepers for a hotel with almost 300 rooms. I come here for business but will look elsewhere in the future.
Johna E
|1 review
Birthday Ruined. Went to the hotel for a milestone birthday. Party of 14. Worst experience of all time. Reservation at 5:30 didn’t leave until almost 9. Reason being there were significant delays between each meal that was brought out. 1/2 table had completed eating before the 2nd half even got food. Kids ate very last. Wrong food, NO communication and a bunch of untrained staff. Reached out to hotel management and was made a bunch of promises about refunds etc. then he went MIA. Do not recommend at all. Beautiful view but the staff will ruin it for you.

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