Go elsewhere This was the worst hotel I have ever stayed at. The mattress was like laying on a board and was so saggy in the middle that I had to fill the sag with pillows just to even it out enough to hopefully get some sleep. In addition, the hallway is so dark that it was difficult to unlock the door. As I was traveling alone, I was very uncomfortable. The room as a whole was decently cleaned and the front desk employee was ok.

A great value hotel! I stayed here a while back and I’m just getting to the review now, but it was just as good as my previous stays at this property which going to Birch Run Premium Outlets and Frankenmuth. Friendly and polite staff and basic rooms, but they’re clean and good for a night or two. I will stay here again if I’m in the area.

Best hotel in Birch Run! Everything is great about this place. The breakfast is phenomenal, you can get a room with a jacuzzi, the front desk personnel are the kindest, most friendly people who go above and beyond to help you out and answer questions. You might even get to see a 4 legged friend. Roy, the maintenance guy, was one of the most hilarious and knowledgeable guys I’ve ever met and can talk to you about anything. Makes you feel like you are with family!

Visiting Frankenmuth I sit in the lobby at 5 am as I write this, which is nice enough with coffee 24/7. I came to sit in quiet because I just couldn't sleep anymore in the most awful bed I've ever laid my head on any more. As in sitting here enjoying the quiet the gentleman turns on an action movie blaring. And goes back to mindlessly ticking away at the computer. When we arrived, which was planned ahead the room was freezing cold. I can't say exactly how cold because there isn't an actual thermostat in the room. We cranked the heat and left to go explore and get dinner. Luckily it was warm by time we got back; however, with the dial it was very difficult to modulate the heat through the night. I probably got up 4 times to adjust it. I have never spent any kind of time in a correction facility, but my guess is that the beds are par with the beds of those facilities. I couldn't sleep for more than 45 minutes without waking in pain and having to adjust. They are the ONLY hotel in the area without a pool, which I didn't realize when I was booking. The do have a hot tub....a 5-6 person hot tub. I recommend you find somewhere else. Your car would be more comfortable.

Relaxing Setting! The lady at the front desk was very nice. She asked us if we were going to use the hot tub and when we said yes, she changed our room at no charge to us so that we were closer to the hot tub. The room was very comfrotable and clean! It wsa a great price for a great stay!