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United States
Massachusetts
Boston

Hilton Boston Back Bay

Boston, Massachusetts United States of America

Hilton Boston Back Bay
4
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Property Location
With a stay at Hilton Boston Back Bay, you'll be centrally located in Boston, steps from The Shops at Prudential Center and within a 5-minute walk of Berklee College of Music. This hotel is 0.2 mi (0.3 km) from Hynes Convention Center and 0.3 mi (0.6 km) from Christian Science Plaza.

Rooms
Make yourself at home in one of the 390 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.

Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include shopping on site and a banquet hall.

Dining
Enjoy a meal at Forty Dalton, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Boston? This hotel has 15000 square feet (1394 square meters) of space consisting of conference space and 15 meeting rooms. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Happiness05724340706
|1 review
Service is not good. We were here from 1-4 july 2024. We chose this place dor its location and the Hilton brand. On the first morning of our stay the lady at the front desk refused to send water bottles up citing that they dont send water bottles up but everything else they did. However when i enquired with another gentleman at the front desk i think Mr Josh ( he was the only pleasant one at the front desk we encountered) told us that it was not so and that they did send complimentary water to the rooms all the time! The next day before we left our room in the noon i specifically removed the privacy tag as i knew otherwise they could not clean the room. But when back the room was not cleaned. When i called and enquired at the front desk she told me this was bcoz we had kept the privacy tag on! When i told her this wasnt so she replied that nothing could be done now as housekeeping was till 5 pm only. She gave her name Joe when I asked. Later when i was down i met her at the front desk she didn’t seem very apologetic and in fact she called me rather impolitely and offered that hotel would pay for me if i was to use the bar as a compensation for the lack of service, of course i refused. The whole thing has left an unpleasant feeling. I wonder if the management is okay with such staff behaviour.
trudys234
|1 review
Great stay- highly recommend! When booking this reservation a few weeks ago, i booked the 2 nights and then asked for an upgrade to one of the “pure” rooms because of my allergies. Hilton Honors connected me with Sean who was wonderful! He could see we have been hilton honors members for over 25 years! Sean took care of everything in a matter of minutes. While en route we received a text the room was ready and i received a keyless app. The only problem was parking since you need a key card to go in/out! So we got one when we arrived. The room was perfectly cleaned and on the 21st floor with a magnificent view of the Charles River! I always sanitize the remote and doorknobs etc and I have never found such clean room!!! And totally scent free! Kudos to housekeeping!! My only ongoing complaint is why hilton refuses to put towel bars in the bathroom- it makes sense yo hang a towel after washing your hands rather than putting it next to the sink! Thank for supplying a mat for the shower and one small bar would help getting in/out of shower! Water pressure was wonderful!! We were on the 21st floor with a magnificent view of the Charles River and fairly close to the elevators but never heard them! Thank you for a wonderful stay- we will definitely be back’ I
Herne S
|1 review
Uninformed room change. Rude staff. Worst hotel experience in recent years. We booked a 2-bed room. When we checked in, they told me they had only 1-Kingbed room left. How could two adult friends sleep on one bed? They refused to give us any other room with 2 beds. And only after we said we were very upset with the change and refuse to give us alternative solutions, they said only thing they can do is to give us 2 complementary breakfasts. It really sucks. Also the breakfast was not good. Felt all the staff were very unfriendly, the front desk lady did not feel sorry for the arrangement at all. And the guy who was in charge of baggage storage was very rude as well. He took our bags violently. I had some pins on my backpack. Later, I found one was forced off. Terrible terrible experience, I spent 460 dollars plus 30 resort fee for such service? I had to sleep on a rolling bed, and it was really small.
Hala A
|1 review
Great location, very convenient. Great location. It was so convenient. We were able to walk to Fenway Park, the mall and plenty of restaurants around it. The Old town trolly picks up in front of the hotel as well. The hotel is nice and clean. There was always a line at the front desk, so if you needed something, you had to wait. Other than that, it was a great stay. Will definitely be back.

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