Comfort Inn Conference Center

Unsanitary conditions and unprofessional staff/management Do not ever stay at this hotel!! The staff and management are beyond unprofessional. Alarmingly, my teen nephew found a pair of bloody underwear in a drawer, and when we then asked the front desk and management for another nicer room and/or a discount (which they should have been anxious to do considering what we saw and how unsanitary the condition of the room was) they offered nothing but to move to another room, which was just more of an inconvenience to us. When I told them this solution was not acceptable and I had no choice but to give them the awful review that they deserved, the management told me I was "threatening" them and I could leave the hotel. Unbelievably horrible experience - I have never ever seen such a disgusting thing and their lack of customer service is alarming. Also, they had notes on the door of the breakfast buffet stating that if anyone took food out of the restaurant, they were being videotaped and would be ejected from the hotel and will never be permitted to rent a room again. They treat you like an absolute criminal at this place. Stay away.

Adequate place to stay Not a bad place, but not great either. The hotel wasn't that busy over the weekend. Room was pretty quiet even though next to the elevator (some noise from elevator lobby). Nice-sized room. No fan in the bathroom. Seems as though they are redoing some rooms (in the other wing). Breakfast buffet was fine.

TERRIBLE STAY Really disappointed with my stay here. I booked 2 rooms and was traveling for a funeral. With that being said it would have been nice to experience some form of hospitality. Check-In - Fast efficient, confirmed my room type. I requested a rollaway and was not told about the price per day at no point. I noticed it on the bill upon check out. Breakfast- Basic options, the staff seemed more interested in speaking with each other vs bussing the tables and making sure guest had clean tables to sit at. The waffle station was a nice touch. They need to replenish more often specially during peak times. Upon check out I went to the front desk to request a late check out. I was told by “Brenda” they had 186 check outs and only 4 housekeepers working. Not sure why I needed to know this but it was told to me on a very rude and condescending way that was totally rude and uncalled for. I requested that my keys be updated as they stopped working. Upon arriving to my room with my new keys they did not work. I went back to the desk and spoke with “Rachel”. I explained to her the new keys did not work so she came up to the room to check. She confirmed they were not working so we proceeded to walk back to the desk as she had no phone on her (working without resources to readily help a guest, red flag). The engineer arrived and he was very helpful, sadly the door still would not open resulting in him taking more time and eventually having to break the room door open. After this entire ordeal I lost a lot of time so I called the desk again to advise them that the delay in getting back into my room really set me back. I again asked for a late check out and “Rachel” proceeded to say “no, no, exactly what the lady told you we can’t do a late check out we have 4 housekeepers” I then asked her what ways could she support in making sure I did not miss my transportation, as I did not expect for engineering to have to break my door open. The response was her hanging up on me and then not picking up the phone when I called back 2 times. I went to the desk personally to get her name is felt this was a very negative interaction and wanted to write a review. As someone that travels often I would not recommend this hotel to anyone and I would never come back…. the hospitality was a major miss. Simple free opportunities to engage with a guest and provide a memorable experience were missed. Traveling for a funeral is stressful enough, having the staff treat you poorly was not apart of my plans. Spend the extra few bucks and stay somewhere else. This property is a total miss.

Pleasant Stay Stayed 2 nights. Clean, comfortable, and quiet stay. The room was updated, and the king bed was very comfortable. The breakfast was good, with scrambled eggs, potatoes, bacon, and assorted breads. Would stay again. Good location.

Excellent hotel with great amenities We stayed two nights in a lovely handicap accessible room with a king size bed. The bathroom was spacious and had several grab bars around the tub and toilet. There was also a wooden bench. The housekeepers were very nice and helpful. The desk clerk was friendly. We were pleased to see that there was a bar and restaurant that opened at 5:00 pm. There was a good variety of things to order from the menu and you could eat it there or do takeout. We stayed on the second floor, but were close to the elevator, which was helpful. I would recommend this hotel and will stay here again