Hyatt Regency Buffalo / Hotel and Conference Center

Buffalo, New York United States of America

Hyatt Regency Buffalo / Hotel and Conference Center
3.9
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Availability
deond710
6 days ago
All and all, not a bad place to stay. Good location for a party evening. The bed was very comfortable, the room was very clean and updated, but there was no hot water and the toilet wouldn’t flush properly.

Amenities

Pool - Indoor
Internet - Wi-Fi - Free
Restaurant

Property Location
With a stay at Hyatt Regency Buffalo / Hotel and Conference Center in Buffalo (Downtown Buffalo), you'll be within a 15-minute walk of Shea's Performing Arts Center and Sahlen Field. This hotel is 1 mi (1.6 km) from KeyBank Center and 3.3 mi (5.3 km) from Buffalo and Erie County Naval and Military Park.

Rooms
Make yourself at home in one of the 396 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Amenities
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and a hair salon.

Dining
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Business, Other Amenities
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Buffalo? This hotel has 108986 square feet (10125 square meters) of space consisting of a conference center and 9 meeting rooms. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
deond710
|1 review
All and all, not a bad place to stay. Good location for a party evening. The bed was very comfortable, the room was very clean and updated, but there was no hot water and the toilet wouldn’t flush properly.
Morty_Meekle
|1 review
Underwhelming Underwhelming! Confusion at check-in, with the manager interrupting our receptionist. Were given an ADA room that we didn't request, so there was no vanity on which to put our toiletries. Shower was painfully powerful, and drain couldn't keep up with the water flow. Peeling wallpaper. Musty smell. Toothpaste spattered on the wall near sink. Fridge made a high pitched squeal that was annoying. Hotel dining room was closed due to lack of servers.
80237travel
|1 review
Staying here is like taking a time machine to the early 2000s How is this a Hyatt, let alone a Hyatt Regency? The overall standard is at best Quality Inn-Best Western. The hotel is a late 1970s or early 1980s hotel that was last refreshed or otherwise renovated in 2009. That was 16 years ago. No suite upgrade or recognition for a Hyatt globalist, the top-tier in the Hyatt loyalty program. Room was awful. I left after 5 minutes and went to a Holiday Inn, which felt like a Ritz-Carlton or St. Regis compared to the Hyatt Regency. I later learned the Hyatt Regency is franchised and owned/operated by Aimbridge, which is just about the WORST management company for branded franchises. All things considered, DO NOT stay here until the hotel is gutted and renovated.
PaulDB_2
|1 review
Makes me never want to go to a Hyatt again I cannot understand why Hyatt attaches its name to this hotel. It is about three decades past its due date, and they have made no effort to renovate/paint/replace carpets, etc. In the fitness room one of the treadmills had a large slash through the middle of the belt - it just lay like that during our entire visit.
SkiJem
|1 review
Definitely NOT a Typical Hyatt - Overpriced for Value This is NOT a typical Hyatt property! As a Hyatt member, I have stayed at other Hyatt properties. This is definitely not what we've experienced in the past. The rooms were extremely dated. Wallpaper was peeling. Stains on carpet. The furnishings were old and chipped on the edges. Room was dark. One lamp was not even working. We had no hot water in the morning. We called the front desk, and they were to send someone. No one came. After running the water for about a 1/2 hour, we got hot water. In the shower, the water was then either scalding hot or ice cold. Not much in between. The walls in the bathroom were dirty. Looked like splattered with toothpaste or something else. Edges of the shower had lots of grime and mildew. Not something that could be cleaned. Even the pad of paper in the room had sticky goop all over the back of it. No in room safe. Definite lack of security at the hotel too. Apparently, this hotel is a franchise. I didn't know Hyatt operated this way. Now, I know and will think twice before booking. Looking at reviews are a must! The hotel is also extremely overpriced. IMO, this was the equivalent of staying at a roadside motel. Staff was friendly. I feel bad for them as apparently; they often hear complaints.

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