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Carbondale Value Inn & Suites

Carbondale, Illinois United States of America

Carbondale Value Inn & Suites
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babsaroo1
272 days ago
Stay somewhere else if you can The room had clean countertops, but the back of the bathroom door was filthy! I went and bought Clorox wipes to clean this area and more. The bathroom walls also had dirt. The breakfast was not edible. The sausage looked terrible, as did the other items. I had one sip of coffee and it was the worst I’ve ever had. This was also the case with the watered down orange juice. We had no choice but to stay because all the other hotels were booked. Pillows were lumpy and I had to ask for more towels and toilet paper. I would rather camp than stay here again.

Amenities

Parking - Free
Internet - Wi-Fi - Free

Property Location
When you stay at Carbondale Value Inn & Suites in Carbondale, you'll be in the business district, a 2-minute drive from Southern Illinois University and 9 minutes from Shawnee National Forest. This motel is 0.6 mi (1 km) from Railroaders Memorial and 0.8 mi (1.3 km) from SIH Medical Group.

Rooms
Make yourself at home in one of the 41 individually decorated guestrooms. Your room comes with a pillowtop bed, and all rooms are furnished with double sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Amenities
This motel has 2 floors in 1 building and offers wheelchair access. Amenities include designated smoking areas.

Dining
Breakfast is available for a fee.

Business, Other Amenities
Featured amenities include express check-out, a 24-hour front desk, and an elevator. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
babsaroo1
|1 review
Stay somewhere else if you can The room had clean countertops, but the back of the bathroom door was filthy! I went and bought Clorox wipes to clean this area and more. The bathroom walls also had dirt. The breakfast was not edible. The sausage looked terrible, as did the other items. I had one sip of coffee and it was the worst I’ve ever had. This was also the case with the watered down orange juice. We had no choice but to stay because all the other hotels were booked. Pillows were lumpy and I had to ask for more towels and toilet paper. I would rather camp than stay here again.
bravestock
|1 review
Never stay here double charged Horrible experience, I was double charged for my room; which didn't have the refridgerator or microwave as advertised. It has been almost a month and I still haven't recieved my refund. The manager keeps lying as if he is trying to get it refunded; but never follows through with refunding my $106.68. Do not stay here
Robin A
|1 review
Worst place I’ve stayed at. This place is horrible. We were suppose to have a king size bed but they end up giving us two doubles. Bed was suppose to be a pillow top, not even close. One of the comforters has a dirt spot on it. Floors needed to be vacuumed. Bathroom was a mess. Toilet seat looked like it hadn’t been cleaned in years. It was peeling. Bathtub even worse. Mirror looked like it hadn’t been cleaned. Continental breakfast was a joke. Lobby wasn’t even open to get coffee before 7 am. Upon leaving saw roaches coming out from under the bed. Not in a good part of town. Don’t stay here. Only stayed here because other hotels were booked
James H
|1 review
Never Again There were no light bulbs that worked in vanity and bathroom. No towels or wash cloths. Lights on sides of bed were not plugged in behind headboard. Generally run down and dirty. Sad, sad. Very disappointing.
beckynelson37
|1 review
STAY AWAY INFESTED SO I CAME THERE FOR A GRADUATION AND WHENI GOT THERE THAT SAIF MR RESERVATION WAS FOR SAT INSTEAD OF FRIDAY. I STATED I CALLED TO CHANGE THE DATE. SO HE SAID OK CAME BACK AND GAVE ME A KEY TO A ROOM. WHEN I OPENED THE DOOR IT SMELLED HORRIBLE. IT SMELLED LIKE A MILDEW SMOKED OUT ROOM. I went back to the lobby and asked why he gave me a smoke room he said that's all they had. then he gave me a can of spray. smh. I said I can't sleep in that room smelling like that, so he suggested to give me blankets from a non smoke room which smelled like who did it and why! then I go into the bathroom and see a fat pregnant roach looking at me like what are you doing here. and the last but least when I laid down all I could do is itch. straight bed bugs..ewwwwwwwww. I slept in my car. never again

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