Comfort Suites Downtown Carlisle

Carlisle, Pennsylvania United States of America

Comfort Suites Downtown Carlisle
4.5
Select room:
Availability
ryan p
1 year ago
Excellent front desk manager When booking, I booked two of my three nights here then added a third with a different room type. I did not want to change rooms and there was no availability to stay. Tracy at the front desk moved mountains and accommodated me by going out of her way and finding a last minute cancelation so I would not have to change. She made my stay so much easier and she smiles and is happy to make people smile and give suggestions for the area as well. Thank you Tracy.

Amenities

Center- Fitness
Internet - Wi-Fi - Free
Restaurant

Property Location
Comfort Suites Downtown Carlisle is centrally located in Carlisle, a 3-minute walk from Carlisle Theatre and 5 minutes by foot from Dickinson College. This hotel is 1.5 mi (2.5 km) from Carlisle Fairgrounds and 1.6 mi (2.6 km) from Carlisle Barracks.

Rooms
Make yourself at home in one of the 105 air-conditioned rooms featuring microwaves and flat-screen televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional features at this hotel include wedding services, a television in a common area, and a banquet hall.

Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 6:30 AM to 10:00 AM.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Carlisle? This hotel has 4028 square feet (374 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Kim L
|1 review
Warning DO NOT GO HERE! Have been coming here for about 8 years and apparently the new staff here has gone down hill. Front desk person, who refused to state her name or give me the manager’s name, gave my husband and I a hard time asking for more towels. Can you imagine, at a hotel and getting refused for more towels. But what made it worst was the rudeness of this person. The personality of a person from the ghetto. This person either needs to be taught hospitality or get fired. I personally feel she should get fired because I can tell this person will not change. It’s ok because I will never come back here again. They have lost my business. We even canceled our dinner reservation’s because of this , so they lost $150.00. This is a warning to all who will be deciding if this hotel is good. It is not The rooms was dirty and the vents has a least a half inch of dust. Room smell like a dirty old house. If the manager wishes to get a hold of me please respond. I have a pic of this person And yes I will be reaching out to corporate. I am not a Karen but this person should not be representing any hotels in the area. Good luck if you decide to stay here.
Christopher W
|1 review
Why I’m not going back 1) Apparently if you forget something in your room, the cleaning staff usually just throws it away, and if they don't, the front desk will hold it for a maximum of 48 hours before they throw it away. Really? So, lesson learned is to be more careful in both checking the dresser drawers for clothes, and in avoiding bad hotels. I'll be more careful the next time I go to Carlisle. 2) The physical plant of the room was bad as well. The toilet was too big for the bathroom, so the door rubbed against the lid everytime you closed the door. The floor underneath the carpet was uneven, quite dramatically so. The curtains were a couple of inches too long, so the air conditioner vent caused them to billow out. 3) The only way in or out without steps involves walking down a single lane narrow driveway (no sidewalk) to the middle if the building. There’s a door by the curb, but it’s sometimes locked, and you can’t keyswipe in. 4) The restaurant is good! The hotel is not.
ryan p
|1 review
Excellent front desk manager When booking, I booked two of my three nights here then added a third with a different room type. I did not want to change rooms and there was no availability to stay. Tracy at the front desk moved mountains and accommodated me by going out of her way and finding a last minute cancelation so I would not have to change. She made my stay so much easier and she smiles and is happy to make people smile and give suggestions for the area as well. Thank you Tracy.
Nancy H
|1 review
Great location! Everyone was very friendly, especially Amy at the front desk. The room was spacious and well appointed but could use some refreshing. The bed was comfortable and our only complaint was the small bathroom. It really needed the door to open out or, better yet, to be a pocket/sliding door.
Bonnie B
|1 review
Best Staff Best front desk staff. Amy at the front desk went above and beyond to make my stay the best. We were staying at the hotel with our swim team and Amy made sure we were all taken care of. Having good staff like Amy makes all the difference in the stay.

Explore more